Customer Care Collections Sr. Rep.
Found in: beBee S IN - 2 weeks ago
In these roles you will be responsible for:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Requirements for this role include:
- Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 5:30PM to 3:30AM.
- High school diploma
- 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.
*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.
-
Customer Care Collections Sr Rep
Found in: beBee S IN - 3 days ago
Chennai, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: Apr 16, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that...
-
Customer Care Collections Sr Rep
Found in: beBee jobs IN - 3 days ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Sr. Rep.Date: Apr 16, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that...
-
Customer Care Collections Senior Rep
Found in: beBee S IN - 3 days ago
Chennai, India timesjobs Full timeCustomer Care Collections Senior RepDate: Apr 16, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Senior Rep
Found in: beBee jobs IN - 3 days ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Collections Senior RepDate: Apr 16, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...
-
Customer Care Collections Sr. Rep.
Found in: Talent IN C2 - 2 weeks ago
Chennai, India NTT DATA Full timeIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving...
-
Customer Care Collections Senior Rep
Found in: Talent IN C2 - 2 weeks ago
Chennai, India NTT DATA Services Full timePosition's General Duties and TasksIn these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for...
-
Customer Care Collections Senior Rep
Found in: beBee S IN - 3 weeks ago
Chennai, India NTT DATA Services Full timePosition's General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical...
-
Customer Care Collections Senior Rep
Found in: beBee S IN - 4 weeks ago
Chennai, India NTT DATA Services Full timeFor more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve...
-
Rep I
Found in: Talent IN C2 - 2 weeks ago
Chennai, India RentPort, Inc. Full timeWhat We'll Bring: The Tenant and Employment (T&E) Back Office Operations Representative is responsible to complete email responses, review identity verification documents, complete recommendation transactions, fulfill consumer disclosures, and/or research and resolve consumer disputes. Back Office Operations Rep support both customer and consumers who use...
-
Rep I
2 weeks ago
Chennai, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: Rep I with GCC Chennai **What You'll Bring**: - Experience as a highly efficient voice contact center agent in an inbound call center is preferable (Previous Chat experience - Advantageous), that will professionally manage all consumer’s interactions as rostered within required parameters...
-
Rep I, Chat
14 hours ago
Chennai, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: Provide chat support to U.S Consumers **What You'll Bring**: 1-2 years of experience in an operations environment. Ability to multi-task and prioritize with strong organization skills. Read, understand, and interpret CRS audit trail. Collaborate with team members on projects. Maintain and...
-
Rep I
2 weeks ago
Chennai, Tamil Nadu, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: - Maintains a consistent high level of knowledge regarding T&E products, services, and tools. - Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work. - Maintains a solid understanding of...
-
Rep I, Business Operations
Found in: Whatjobs IN C2 - 6 days ago
chennai, India TransUnion LLC Full timeWhat We'll Bring: The Tenant and Employment (T&E) Back Office Operations Representative is responsible to complete email responses, review identity verification documents, complete recommendation transactions, fulfill consumer disclosures, and/or research and resolve consumer disputes. Back Office Operations Rep support both customer and consumers who...
-
Rep I, Business Operations
2 weeks ago
Chennai, Tamil Nadu, India TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: - Maintains a consistent high level of knowledge regarding T&E products, services, and tools. - Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work. - Maintains a solid understanding of...
-
Customer Care Collections Associate
2 weeks ago
Chennai, India NTT DATA Full time**Position's General Duties and Tasks** **In these roles you will be responsible for**: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical...
-
Customer Care Collections Associate
2 weeks ago
Chennai, India Hashmap Full time**Position's General Duties and Tasks** **In these roles you will be responsible for**: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical...
-
Wanted Customer care executives at Guindy Chennai
Found in: beBee S IN - 1 week ago
Chennai, India leading logistic company Full timeWanted Customer Care Executives at Guindy location for a logistics company Salary: 14000 to 17000 1 year of experience in customer care or telecalling experience must Interested candidates apply immediately Warm Regards, Sivasanakri - Sr. HR
-
Customer Care Executive
Found in: Talent IN C2 - 2 weeks ago
Chennai, India GoodVibes Placement Services Full timeCompany OverviewGoodVibes Placement Services is a reputable recruitment and outsourcing firm based in Indore since 2019. We are committed to reducing unemployment in India by providing excellent services to our clients. Customer satisfaction is our top priority, and we strive to ensure that each client has a positive experience with our services.Job...
-
Customer Care Executive
2 days ago
Chennai, India link2link marketing Full timeWill be placed in Adyar & Thiruvanmiyur. **Salary**: ₹13,000.00 - ₹17,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Chennai, Chennai - 600041, Tamil Nadu: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - Customer care executive: 1 year...
-
Cce (Customer Care Executive)
3 days ago
Chennai, India Parveen Travels Full time**Responsibilities**: - A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. - The only aim is to ensure customer satisfaction by fulfilling their requirements. - Should be confident in troubleshooting any such emerging queries and...