Customer Care Associate

3 weeks ago


Chennai, India NTT DATA Services Full time

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

 

Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
University degree or equivalent that required 3+ years of formal studies of the English language.

1+ years of experience in Denial Mangement process
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
1+ years of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions



  • Chennai, India timesjobs Full time

    Customer Care Collections AssociateDate: May 23, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure...


  • Chennai, India timesjobs Full time

    Customer Care Collections AssociateDate: May 23, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...


  • Chennai, Tamil Nadu, India timesjobs Full time

    Customer Care Collections AssociateDate: May 23, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure...


  • Chennai, Tamil Nadu, India timesjobs Full time

    Customer Care Collections AssociateDate: May 23, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPosition's General Duties and TasksIn these roles you will be responsible for:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure...


  • Chennai, India Seltam Technologies Full time

    Dear Jobseekers, Greetings for the day! We are looking for **Customer care Associate-International Voice** - **Immediate joiners only apply!!**_ Work Location**:Kovilambakkam, Chennai** - **Educational Qualification**: Any Bachelors Degree - **Freshers **are Most Welcome. - Looking for **Immediate Joiners** only. - Looking for **Excellent...


  • Perungudi, Chennai, Tamil Nadu, India Fin Bulls Full time

    _**We are hiring **_ - **Post: Customer Care Executive**_ - **Location: Perungudi, Chennai**_ - **Key responsibilities**:_ - _A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Managing incoming calls and customer service inquiries. Providing information about...


  • Chennai, India RVS Global Education Full time

    **Customer Care Executive** **Chennai, Noida** - Experience- 2 - 3 Years- Salary- 1 Lac 75 Thousand To 2 Lac 50 Thousand P.A.- Industry- Front Office / Reception/Computer Operator/Assistant- Qualification- Other Bachelor Degree- Key SkillsCustomer Relationship Good Personality good English communication Sales Coordinator Customer Care **About...

  • Customer Care Officer

    2 months ago


    Chennai, India Agnostic Human Resource Management Full time

    Job Requirements Job Title: Customer Care OfficerCompany Name: Agnostic Human Resource ManagementLocation: Vadapalani, ChennaiSalary: ₹33,000 - ₹35,000 per monthQualification: Graduate and aboveExperience: 3 - 4 years Experience in Telesales / TelemarketingJob Description:Agnostic Human Resource Management is hiring Customer Care Officers in...


  • Chennai, India Parveen Travels Full time

    **Responsibilities**: - A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. - The only aim is to ensure customer satisfaction by fulfilling their requirements. - Should be confident in troubleshooting any such emerging queries and...


  • Chennai, India STT LLC Full time

    We are looking for a customer care agent for a tourism company with time share experience, who is passionate about traveling. You will manage travel requirements made for business or holiday and you will provide tourism related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future...


  • Chennai, India PROV HR Solutions Pvt Ltd Full time

    Greetings From PROV HR !!! We are hiring for Customer Care Specialist Location : Chennai Experience : 1 to 2 years with international voice process Job Description: - Answering incoming calls from Lyca Mobile Customers, responding to their queries in an efficient and timely manner to ensure customer satisfaction. - To escalate issues to concerned...


  • Chennai, India Jayasree Reva Phoenix Metrology Pvt Ltd Full time

    Customer support - Customer care - Enquiry conversion into business - Quotation preparation - Enquiry handling - Operations handling - NABL Calibration and Testing Laboratory is our nature of business - Please visit our website - Jayasree Reva Phoenix Metrology Pvt Ltd, Chennai for locaiton details, work nature and about the company, before you apply. Please...

  • Customer Care Manager

    2 weeks ago


    Chennai, India timesjobs Full time

    ### Customer Care Manager**Location:** Chennai#### Duties & Responsibilities:- Handle the TOLL FREE number/ WEB leads & All Inbound & Outbound Customer Leads- Convert the customer Leads to business by convincing the prospective client lead on the benefits of our Quality Nursing services/ Wellness Packages / Speciality Clinical offerings- Follow up on...


  • Chennai, Tamil Nadu, India NTT DATA Services Full time

    Responsibilities:Make outbound calls to insurance companies in the US to collect outstanding Accounts ReceivablesRespond to customer inquiries by phone or in writing to ensure customer satisfaction and maintain service standardsResolve routine questions following established guidelines and conduct research on customer inquiriesDevelop and maintain a solid...

  • Customer Care Advisor

    1 month ago


    Chennai, India Clarivate Full time

    Customer Care Advisor - Intellectual Property We are looking for a Customer Care Advisor to join our IP Products team in Chennai. This is an amazing opportunity to work on Derwent Innovation products. The team consists of 10 colleagues supporting globally. We have wonderful skill sets in Intellectual Property and would love to chat with you if you have...


  • Chennai, Tamil Nadu, India NTT DATA Services Full time

    Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are metResolving moderately routine questions following pre-established guidelines Performing routine research on customer...


  • Chennai, India Tranzmax private limited Full time

    Cell phone reimbursement - Provident Fund Should be a Graduate in BBA with Good Communication in English Having minimum 2 years of experience in Customer care executive in big shopping malls Having good computer knowledge like MS Office It is purely a Guest Service/help desk activities inside the mall. No Sales or Target. **Salary**: ₹15,000.00 -...


  • Saidapet, Chennai, Tamil Nadu, India RG Stone Urology Research Institute Full time

    **Location** : Saidapet, Chennai, **Designation** : Patient Care Executive **Department** : Communication **Qualification** : graduate **Experience** : 1 **Total Vacancy** : 1 POSITION GUIDELINES JOB DESCRIPTION/ RESPONSIBILITIES - JOB LOCATION -Faridabad DEPARTMENT: COMMUNICATION POSITION : PATIENT CARE EXECUTIVE REPORTING TO : MANAGER REPORTING TO :...


  • Chennai, India ART OF LIVING HUMAN RESOURCES Full time

    **Customer Care Executive** I ) Education and other Qualification: - Graduate in any discipline - Proven customer relation’s skills both in person and over telephone - Proven ability to communicate and determine customer’s needs - Basic automotive knowledge - Legible writing and good administrative skills - Good communication skills (listening,...


  • Chennai, India Beroe Advantage Procurement Full time

    **Responsibilities**: - Associate Customer Engagement is the 1st point of contact for a customer, will have 100% ownership in terms of assessing the requirement, evaluating the feasibility of the deliverables along with the research team. - Responsible for crafting out the timelines and delivering the output with the customer. - Associates will have...