Customer Success

AboutKeka has been a silent revolution in the making since our launch 9 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...

AboutKeka has been a silent revolution in the making since our launch 9 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...

About Keka has been a silent revolution in the making since our launch 9 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...

About Keka has been a silent revolution in the making since our launch 9 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...

About Keka has been a silent revolution in the making since our launch 9 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...

Job Description:  As a Customer Success Engineer at CyberArk, you are the product specialist of the Success at Scale organization, where you will use your skillset to drive adoption and best practices across a wide customer base. At its core, the Customer Success Engineer will use their communication skills and expert product knowledge to drive adoption,...

**Customer Success - EE** **Job Title**: Lead Consultant - Programme Delivery **Function**: EE **Name of Job Holder**: **Location**: Hyderabad **Reports to position**: Sr Manager - Programme Delivery **Band**: **Reportees to Position**: Associate Director - Customer Success **Job Purpose To handle and execute all desired learning programmes as per...

Job Description The Customer Success Executive is responsible to engage with existing customers with key focus being maintaining ongoing customer relationships, networking, implementing success programs, upsell and minimize churn. Also ensure the customers are made aware of all the latest features, new releases etc. Engage with customers on a calendarized...

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer success, growth, revenue, retention, churn management, and NPS.Conducting in-depth customer research.Willingness to travel across India and select...

Customer Success Executive (Centre of Excellence) **Location**: Hyderabad/Chennai The Customer Success Executive (CSE) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to...

Requirements : ·Minimum 4-5 years' relevant experience ·Willing to work in Night shifts ·80% work from office ·Location – Hyderabad ·Preferably working in a SaaS based company ·Should have had at least 2-3 years’ experience managing a portfolio max 50 customers with an ACV of min $1M USD. Responsibilities (in brief):- ·Renewal...

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer success, growth, revenue, retention, churn management, and NPS. Conducting in-depth customer research. Willingness to travel across India and select...

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer success, growth, revenue, retention, churn management, and NPS.Conducting in-depth customer research.Willingness to travel across India and select...

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer success, growth, revenue, retention, churn management, and NPS.Conducting in-depth customer research.Willingness to travel across India and select...

**Customer Success Executive (Centre of Excellence)** **Location**:Hyderabad/Chennai The Customer Success Executive (CSE) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well...

Job Description •We are looking for a Customer Success manager who can provide ongoing success plans to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase our business’ revenue potentials and minimize churn rates. •A Customer Success Manager’s...

JOB LOCATION : HYDERABAD ( WORK FROM OFFICE)Required Skills and Qualifications: • 1-5 years of experience in HR, Customer Service (B2B),), or Recruitment. (Dot com space knowledge will be a boon.) • Strong verbal and written communication, strategic planning, and project management skills • Analytical and process-oriented mindset • Comfortable...

The OfferLeadership RoleA role that offers a breadth of learning opportunitiesOpportunity to make a positive impactThe Job You will be responsible for : Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.Partnering with the sales team to ensure that new...

Manager Customer Success is responsible forAzure O365 Cyber Security Cloud Telephony and SecureNetwork as a Service products in dedicated existingaccounts working closely with Channel Partners and Sales teams bygenerating New Business cross selling and Upselling.KeyRoleDeliverablesTheCandidates will be required to sell the below product and servicesto our...

Manager - Customer Success- Work in white space to add new logos in the Enterprise Business Segment.- Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts.- Selling across the verticals.- Working on GTM strategies and seeding 22by7 as Solution Partner in Client Account.- Working on the leads for qualifying and taking it to a...