Customer Success Manager
1 month ago
Responsibilities •Establish clear client retention goals •Process milestones for the clients and employees to work toward •Assist customers with setting up and navigating programs or software •Promote the value of the product •Create Success Plans and Work accordingly with the client. •Build Relationship with the customers to conduct more Strategic discussion to improve usage of our product •Upsell services and products with the brand image •Promote value through customer experience •Assist in creating training courses and educational materials •Review customer complaints and concerns and seek to improve the customer experience.
Requirements and skills •Proven work experience as a Customer Success Manager or similar role •Experience working with brand image and promoting value through customer experience •Exceptional ability to communicate and foster positive business relationships •Technical skills required, as they relate to the use of the product or service •Accountability and personal organization are essential •Experience in managing a diverse group and training each according to company standards •A communications or marketing degree is preferred
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Manager of Customer Success
3 weeks ago
hyderabad, India Keka HR Full timeAboutKeka has been a silent revolution in the making since our launch 9 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...
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Manager of Customer Success
3 weeks ago
Hyderabad, India Keka HR Full timeAboutKeka has been a silent revolution in the making since our launch 9 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...
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Manager of Customer Success
4 weeks ago
Hyderabad, India Keka HR Full timeAbout Keka has been a silent revolution in the making since our launch 9 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...
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Manager of Customer Success
3 weeks ago
Hyderabad, India Keka HR Full timeAbout Keka has been a silent revolution in the making since our launch 9 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...
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Manager of Customer Success
3 weeks ago
Hyderabad, India Keka HR Full timeAbout Keka has been a silent revolution in the making since our launch 9 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero...
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Customer Success Manager
1 week ago
Hyderabad, India Epiq Full timeSummary The Client Success Manager is dedicated to introducing, promoting, and supporting our client base through the adoption of new products and digital advancements. Serving as a "user expert," they guide customers in effectively utilizing SaaS and digital technologies to achieve their goals. Additionally, the CSM understands and addresses long-term...
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Customer Success Manager
1 week ago
Hyderabad, India Epiq Full timeSummary The Client Success Manager is dedicated to introducing, promoting, and supporting our client base through the adoption of new products and digital advancements. Serving as a "user expert," they guide customers in effectively utilizing SaaS and digital technologies to achieve their goals. Additionally, the CSM understands and addresses long-term...
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Customer Success Manager
3 weeks ago
Hyderabad, India Cognizant Full timeRequirements : ·Minimum 4-5 years' relevant experience ·Willing to work in Night shifts ·80% work from office ·Location – Hyderabad ·Preferably working in a SaaS based company ·Should have had at least 2-3 years’ experience managing a portfolio max 50 customers with an ACV of min $1M USD. Responsibilities (in brief):- ·Renewal...
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Customer Success Manager
2 weeks ago
Hyderabad, Telangana, India Cognizant Technology Solutions Full timeRequirements:· Minimum 4-5 years' relevant experience· Willing to work in Night shifts· 80% work from office· Location – Hyderabad· Preferably working in a SaaS based company· Should have had at least 2-3 years' experience managing a portfolio max 50 customers with an ACV of min $1M USD.Responsibilities (in brief):-· Renewal Management (Contracts,...
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Customer Success
4 weeks ago
Hyderabad, India Centra Technologies USA Full timeDepartment - Sales - Job posted on - Jul 14, 2021 - Employee Type - Full Time - Experience range - 0 - 1 year **Role: Customer Success** **Experience** - 0 - 1 Year **Location** - Hyderabad **About Customer Success**: **Responsibilities**: - Establish clear client retention goals - Process milestones for the clients and employees to work toward - Assist...
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Manager - Customer Success - IT
4 weeks ago
Hyderabad, India Job Waala Dost Full timeManager - Customer Success- Work in white space to add new logos in the Enterprise Business Segment.- Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts.- Selling across the verticals.- Working on GTM strategies and seeding 22by7 as Solution Partner in Client Account.- Working on the leads for qualifying and taking it to a...
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Customer Success Manager
4 days ago
hyderabad, India Epiq Full timeSummaryThe Client Success Manager is dedicated to introducing, promoting, and supporting our client base through the adoption of new products and digital advancements. Serving as a "user expert," they guide customers in effectively utilizing SaaS and digital technologies to achieve their goals. Additionally, the CSM understands and addresses long-term...
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Customer Success Manager
2 weeks ago
Hyderabad, India Cognizant Technology Solutions Full timeRequirements: · Minimum 4-5 years' relevant experience · Willing to work in Night shifts · 80% work from office · Location – Hyderabad · Preferably working in a SaaS based company · Should have had at least 2-3 years’ experience managing a portfolio max 50 customers with an ACV...
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Customer Success Manager
5 days ago
Hyderabad, India Epiq Full timeSummary The Client Success Manager is dedicated to introducing, promoting, and supporting our client base through the adoption of new products and digital advancements. Serving as a "user expert," they guide customers in effectively utilizing SaaS and digital technologies to achieve their goals. Additionally, the CSM understands and addresses long-term...
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Customer Success Manager
4 days ago
hyderabad, India Epiq Full timeSummary The Client Success Manager is dedicated to introducing, promoting, and supporting our client base through the adoption of new products and digital advancements. Serving as a "user expert," they guide customers in effectively utilizing SaaS and digital technologies to achieve their goals. Additionally, the CSM understands and addresses long-term...
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Customer Success Manager
4 days ago
Hyderabad, India Epiq Full timeSummary The Client Success Manager is dedicated to introducing, promoting, and supporting our client base through the adoption of new products and digital advancements. Serving as a "user expert," they guide customers in effectively utilizing SaaS and digital technologies to achieve their goals. Additionally, the CSM understands and addresses long-term...
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Customer Success Engineer
4 days ago
hyderabad, India CyberArk Full timeJob Description: As a Customer Success Engineer at CyberArk, you are the product specialist of the Success at Scale organization, where you will use your skillset to drive adoption and best practices across a wide customer base. At its core, the Customer Success Engineer will use their communication skills and expert product knowledge to drive...
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Customer Success Engineer
1 month ago
Hyderabad, India CyberArk Full timeJob Description: As a Customer Success Engineer at CyberArk, you are the product specialist of the Success at Scale organization, where you will use your skillset to drive adoption and best practices across a wide customer base. At its core, the Customer Success Engineer will use their communication skills and expert product knowledge to drive adoption,...
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Customer Success Associate
1 week ago
Hyderabad, India OptCulture Full timeJob Description:We are seeking enthusiastic and motivated individuals to join our Customer Success team as Customer Success Associates. This is an excellent opportunity for freshers who possess hands-on knowledge of digital marketing and exceptional communication and written English skills.Responsibilities:Assist in onboarding new clients and ensuring their...
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Customer Success Associate
1 week ago
Hyderabad, India OptCulture Full timeJob Description:We are seeking enthusiastic and motivated individuals to join our Customer Success team as Customer Success Associates. This is an excellent opportunity for freshers who possess hands-on knowledge of digital marketing and exceptional communication and written English skills.Responsibilities:Assist in onboarding new clients and ensuring their...