Reservations Assistant

**CONSTITUENTS** - Guest - Management team - Hotel owners - Worldwide Reservation Services **INDICATORS OF SUCCESS** - Achieving RevPAR Goals. - Up selling revenue. - Customer Satisfaction and Loyalty Goals (Complaints per Thousand, Comment Cards, Annual Quality Review). **AREAS OF RESPONSIBILITY** Receives and processes incoming customer reservations: -...

CONSTITUENTS Guest Management team Hotel owners Worldwide Reservation ServicesINDICATORS OF SUCCESS Achieving RevPAR Goals. Up selling revenue. Customer Satisfaction and Loyalty Goals (Complaints per Thousand, Comment Cards, Annual Quality Review).AREAS OF RESPONSIBILITYReceives and processes incoming customer reservations:Greets customer and finds out what...

**Responsibilities** - Customer Assistance: Provide exceptional customer service by addressing customer inquiries, resolving issues, and offering appropriate solutions. - Reservation System Management: Assist in managing the reservation system by updating availability, rates, and guest information accurately and in a timely manner. - Compliance: Adhere to...

Key Responsibilities: Ensure accurate and timely entry of reservation details into the hotel management system. Customer Service: Provide exceptional customer service to guests, addressing inquiries and resolving issues promptly. Assist guests in selecting appropriate rooms and packages based on their preferences. Room Inventory Management: Monitor room...

**ROLE DESCRIPTION** This is a full-time on-site role for a Reservations Ticketing Agent located in Mumbai. The Reservations Ticketing Agent will be responsible for handling customer inquiries, providing information on available flights and travel packages, making reservations, issuing tickets, and ensuring customer satisfaction. The role requires strong...

**Job Title**: Hotel Reservation Executive **Location**: Andheri East Mumbai, **Reports To**: Reservations Manager **Position Overview**: **Key Responsibilities**: - **Reservation Management**: - Process and confirm bookings, modifications, and cancellations in accordance with hotel policies. - Ensure accuracy of all reservations, including room types,...

**Job description** Assign specific mails to concerned departments. Optimisation and hygiene of mails. Prompt Response to the Partner mails. **B: Whatsapp**Quick response to customer enquiries. Promoting website links, offers and packages to the guests. Automation of messages to improve the response time and user-friendly assistance. Analysis of whatsapp...

**Job Number** 24019283 **Job Category** Reservations **Location** The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

**_Wellness_** I will fully embrace, implement and safeguard the Wellness overall philosophy, concepts and programs such as the Sleep With Six Senses, Eat With Six Senses, Grow With Six Senses, Reconnection and Rituals and Mission Wellness.. **_Sustainability_** Sustainability is at the core of everything we do at Six Senses. I will ensure to follow all...

**Job Title: Hotel Reservation Executive** **Job Location: BKC - Mumbai** **Roles and Responsibilities**: - Utilize the hotel's reservation system to input and update guest information, room preferences, and special requests accurately - Monitor room availability, rates, and promotions to provide accurate information to guests - Respond promptly to guest...

**RESERVATION AGENT DUTIES AND RESPONSIBILITIES**: Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and...

**Job Number** 24031672 **Job Category** Reservations **Location** The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....

We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

WE ARE HIRING Job designation: - Reservation Executive: GSA Job location: - Mumbai, Maharashtra **Salary**: - 18,000- 20,000 per month **Experience**: - Total experience: - 5 years of experience in a customer-facing role. Minimum experience: - 1-2 years of experience in a reservation or front desk. Education: - 18,000- 20,000 per...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

Reporting to Front Office Manager of the hotel, in her absence to the Duty Manager. - Constant upkeep of Opera Cloud Reservations system through updating of rates systems, validity dates, mail messages, availability control - Check no shows from previous day and give details to Duty Manager for processing and follow up. - Monitor occupancy for upcoming...

DUTIES AND RESPONSIBILITIES: Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. Responds to all guest reservation requests and...