Reservation & Ticketing Agent

6 months ago

Andheri Mumbai Maharashtra, India Gentoro People Consulting Full time

**ROLE DESCRIPTION**

This is a full-time on-site role for a Reservations Ticketing Agent located in Mumbai. The Reservations Ticketing Agent will be responsible for handling customer inquiries, providing information on available flights and travel packages, making reservations, issuing tickets, and ensuring customer satisfaction. The role requires strong communication and organizational skills.

**Qualifications**
- Proficiency in reservation and ticketing systems (such as: Amedeus and Galileo)
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment
- Knowledge of airline policies and procedures
- Prior experience in the travel industry is preferred
- Fluency in English and any additional languages is a plus

**ABOUT THE COMPANY**:
Our travel booking company, based in Mumbai, India, has over 100 years of combined experience in the industry and caters to both corporate and leisure travellers. We offer a wide range of services, including corporate travel bookings, leisure travel bookings, visa and passport assistance, and 24/7 customer support. Our team of experienced travel professionals is dedicated to understanding your unique needs and preferences, and tailoring our services accordingly. We pride ourselves on our attention to detail, our extensive industry knowledge, and our unwavering commitment to customer satisfaction. Whether you're planning a business trip or a dream vacation, you can trust us to handle every aspect of your travel with the utmost care and professionalism.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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