Reservation and Ticketing Executive

7 months ago


Mumbai Maharashtra, India Group Concorde Full time

Corporate handling.

Complaint handling

Polite handling of calls at counters of passengers and travel agents resolving their queries regarding FIT Bookings, Issuance, Re-booking & Re-validation, Cancellations.

Maintaining BSP Refund reports on weekly basis.

Processing of Refund Application (calculation and deduction procedure)

Maintaining DSR on regular basis.

Maintain BSP sheet All India on weekly basis.

Internal communication with staff and updating regarding all new updates of reservations.

Provide capping to travel agents on daily basis.

Design Trade Mailers for Travel Partners on a weekly basis.

Pre
- Requisites
- Basic Knowledge of GDS, ( Amadeus/ Galileo)

Good communication skills

Basic Knowledge of Issuing, reissuing, refund and validating tickets

**Salary**: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person



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