Customer Support Representative

3 weeks ago


Hyderabad Telangana, India ExcelR Solutions Full time

Chat services are provided via WhatsApp chat.

Responsibilities:

- Communicate with our visitors/ customers via whatsapp chat to help find the details they are enquiring about and resolve the issues being faced.
- Thoroughly and efficiently gather customer information,
- Access the company's internal system and enter the customer information to send it to respective team members.

Job Requirements:
Graduate - Any degree of Any Streams
- 1 to 2 years of customer service (non-voice)
- Excellent verbal and written English communication skills
- Experience in Customer Service - chat.
- Flexible to work in Rotational Shifts and Rotational week off'

**Job Type**: Permanent

**Salary**: ₹224,000.00 - ₹360,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to Relocate:

- Hyderabad, Telangana 500081: Relocate before starting work (required)

Work Location: In person



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