Customer Service Representative
4 weeks ago
Customer Service Representative
Job Roles & Responsibilities:
- Proven work experience as a Receptionist, Customer care Representative, or similar role.
- Excellent English accent, written & communication skills.
- Proficiency in Microsoft Office Suite.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Excellent organizational skills.
- Creating Estimates/Invoices using Quickbooks online.
- Dealer network order processing, status updates, and support.
- Basic accounting & dealer invoices.
- Vendor follow-up calls for any open issues.
- Preparing self-help documentation for standard operations.
Qualifications:
- Experience as a Customer Support Specialist & Administrative support role 5 year or more
- US/Canada Customer care service experience is a plus.
- Experience Quickbooks online
- Experience using help desk software and remote support tools.
- Excellent communication and problem-solving skills
- Multi-tasking abilities
**Job Type**: Regular / Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- US shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- QuickBooks: 2 years (required)
- Customer Support Specialist & Administrative support: 2 years (required)
- total work: 5 years (preferred)
- Customer service: 2 years (required)
**Language**:
- English (required)
Expected Start Date: 20/02/2023
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