Customer Service Representative/administrator

7 months ago


Vasai, India Allo Innoware Full time

Job - Accounting & Customer Service Representative (Chat & Calls)

Location - In-Office
Education - Any
Experience - Freshers
Salary - Based on Experience and Skill
Timings - 9am to 6pm

Skills - Fluent English, MS Excel, Tally (Optional)

Day-to-day responsibilities include:
1) Ecommerce Transaction and stock Reconciliation

2) Accounts Entry, Filing, Auditing of Expense, Invoices, Bill of Material creation

3) Bank and Stock(Physical) Reconciliation and investigation. Submission of stock statement.

4) Import Documentation, GST, TDS, Filing

5) Administrative Work

6) Accounting and Admin Process Improvement

7) Payment Follow-up and Enquiry completion

8) Other Compliances and Regulations with CA

9) Other role assistance as required in startup

10) Reply to WhatsApp queries, Facebook Instagram Comments

11) Convince customers about product features and place orders on their behalf (Incentive involved)

12) Respond to customer calls and complaints and co ordinate with team to solve them with given SLA

**Salary**: ₹13,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Work Location: In person



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