Customer Relations Representative
7 months ago
**Role**:
As a Customer Relation Management Executive, you will be reporting to the CR manager and assisting with various project processing and administrative duties. Which includes sales and client co-ordination.
**Responsibilities**:
- Assisting and retaining existing customers, increasing brand loyalty and expanding the company brand with clients.
- Collaborating with other departments ensuring all works well for every aspect of the business.
- Negotiation skills to close deals and secure contracts. They need to be able to navigate pricing discussions, contract terms, and other aspects of the sales process.
- Assisting and supporting management.
**Required Competencies**:
- HSC/ Bachelor’s degree in any field.
- Looking for 2-3 years of sales and customer service experience in (Events & Exhibition, Car showrooms, High ends consumer goods sales).
- Excellent communication skills as you must speak with clients, employees, and customers both English & Hindi.
- The ability to meet tight deadlines and outstanding time management skills.
- Knowledge of computer operating systems and MS Office software.
- Good knowledge of CRM platforms.
- Highly motivated and results-oriented, with the ability to work independently and as part of a team.High-level written and verbal communication skills.
- Flexibility to adapt to changing market conditions and customer needs, with a proactive approach to problem-solving.
Designation: CRM Executive
Location: Rajprabha Udyog Nagar, Golani Naka, Valiv, Vasai (East)
Terms: Full-time employment
**Salary**: 25,000-30,000 CTC
Timing: 9:30am - 7:00pm
Days of working: Monday
- Saturday
Preferred residence: Vasai, Nalasopara, Virar & Naigoan.
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
Application Question(s):
- Are you located anywhere in Naigaon, Vasai or Virar?
**Experience**:
- total work: 2 years (required)
**Language**:
- English (required)
Work Location: In person
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