Client Growth Associate

2 weeks ago

Mumbai Maharashtra, India Guidepoint Full time

**Overview**:
Guidepoint's Business Development teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint's service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint.

**What You'll Do**:

- Partner with senior team members to increase user base at client firms by employing a thoughtful and strategic outreach approach
- Monitor client usage trends and identify inflection points in their usage data to proactively reach out and identify any potential pain points
- Onboard new client users of the service and educate them on the different services Guidepoint has to offer under their subscription
- Develop a working knowledge of the consulting and/ or institutional market to help communicate Guidepoint's value add to clients in the space
- Work closely with the Client Service team to collect feedback on open client projects as well as advisors we have sent clients for review

**What You Have**:

- 0 months to 1 year of sales, business development, banking, business consulting and/or account management experience
- Bachelor's degree from an accredited university
- Excellent written and verbal communication in English
- Broad base knowledge of the client growth process from lead generation to relationship management
- Excellent communicator capable of handling high-profile clients
- Demonstrated ability to work in a team atmosphere
- A desire to work in a fast-paced entrepreneurial environment
- Initiative and ability to handle increasing responsibility over time
- Strong relationship management skills with stakeholders of varying seniority levels

**What We Offer**:

- Competitive compensation
- Central office location
- Entrepreneurial environment, autonomy, and fast decisions
- Flexible and casual work environment

**About Guidepoint**:
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

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