Associate - Client Solutions

3 weeks ago

Mumbai Maharashtra, India The Straits Network Full time

**Lynk is the best place to seek, build and share credible human expertise**. We power the new knowledge economy. Our Knowledge-as-a-Service platform unlocks the insights, experience and expertise of experts from around the world, helping people and companies make informed decisions. Our customers include **Fortune 500 companies, leading investment houses, global family offices, top professional services firms, governments and other organizations**. We have been a member of the **World Economic Forum** since 2019, and we have also formed a **Global Alliance with UBS.**

Associates are directly responsible for revenue generation. Leveraging our proprietary platform and tools, you will build client relationships, generate demand, promote usage, identify and invite experts to join Lynk network, as well as facilitate engagements between clients and experts on the platform. This requires skills in industry and market research, leads identification, sourcing and conversion, and building trusted relationships with both clients and experts. We seek individuals who are tech savvy, with strong research capability, excellent client-facing skills, and a hacker mentality to get things done. We value commitment to client service, a curious mind, strong work ethic, a deep understanding of how businesses operate, and an all-round emphasis on excellence and quality.

**What You’ll Do**
- Based on the target topic or industry that our clients are evaluating, perform in-depth high quality research to understand a client’s needs and vet relevance and qualifications of experts recommended by our expert recommendation system or external databases
- Independently identify industry professionals and experts of relevance to enterprise client requests/projects, pitch Lynk value proposition to engage with them, conduct informed conversations to assess their expertise and fit for given projects and convince them to join the Lynk network
- Liaise with clients and build relationships
- Assist Lynk Experts with their queries
- Work collaboratively with sales team on product demo and product trials to win and onboard new clients
- Direct responsibility to drive revenue growth by promoting platform usage and sourcing and expanding revenue opportunities with clients from the accounts you “own”
- Proactively collaborate with colleagues to contribute to Lynk’s growth

**What Expertise You’ll Add To The Team**
- Bachelor’s/ Master's degree with a strong academic track record
- 3+ years Experience in **_sales driven_** Client Service or Research roles in the Expert Network/ Consulting/ Recruiting/ Financial industry
- Strong people skills
- Ability to thrive in ambiguity, and adapt to changes with a tendency towards hustle to get things done
- Passion for client service and research
- Excellent communicators with a strong command of English
- Flexible and excited about working in a fast paced, results-oriented environment

**What We Commit To You**
- Competitive remuneration package in a rapidly-expanding growth stage global company
- Work in a collaborative, co-creation hub in the heart of the city
- An environment that respects diversity and inclusion
- Comprehensive medical insurance coverage
- Generous leave policy, including a ‘work remote policy’
- The opportunity to collaborate with global colleagues and international clients

Notes:

- _Lynk employees are prohibited from trading Restricted Securities (defined as any security whose performance is linked to a single company) on any Personal Trading Account._
- _All future new joiners, if they receive a conditional offer to join Lynk, will be required to undergo a background check._
- _Lynk is an equal opportunities employer._

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