Presales Executive
2 weeks ago
Job description
**Company Description**
**Role Description**
This is a full-time on-site role for a Presales Specialist located in Pune. The Presales Specialist will be responsible for analyzing customer requirements, providing product demonstrations, consulting clients on appropriate solutions, ensuring customer satisfaction, and delivering excellent customer service.
Job Role
- Make outgoing calls to potential customers to schedule high-quality leads for
sales, schedule video meetings and call appointments.
- Identify customers’ needs, clarify information, analyze requirements, and provide
solutions and/or alternatives.
- Follow up with potential customers in a timely manner for scheduling more appointments
- Manage a large number of outbound calls in a timely manner.
- Document all call information in the CRM according to standard operating
procedures and maintain all records
- Meet personal/team qualitative and quantitative targets.
- Possess strong knowledge of CoachX services to identify customer needs
when qualifying them.
- Demonstrate an aptitude for sales, be able to ask for the next meeting, and
suggest additional products or services to increase customer satisfaction and
revenue.
establish a positive rapport.
- Communicate effectively and professionally in all forms of communication with
internal and external customers.
- Maintain regular attendance and punctuality.
WHO YOU ARE
- A graduate in any stream education background is not mandatory but communication skills is
- Familiar with CRM &Excels
- Customer-focused and adaptable to different personality types
- Have the ability to multitask, set priorities and manage time effectively, highly agile
- Possess previous experience in a call center dealing with Indian consumers - language preferences Hindi Marathi and English all three.
- Superior listening, verbal, and written communication skills
- Proficient in spoken English, Hindi Marathi with excellent grammar
You need to have your own laptop
Office Timings 9-30 Am to 7pm - Monday to Saturday
Pay: ₹20,000.00 - ₹25,000.00 per month
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Expected Start Date: 01/05/2024
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