Contact Center Trainer

Overview: **Full Potential Solutions (FPS) **is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, India, Bogota, COlombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to...

Opportunity to work at India's best aesthetic treatment clinic, dedicated to providing cutting-edge aesthetic solutions and an unparalleled client experience. We are seeking a skilled Contact center executive to be the face of our clinic. Job Title: Contact Center Executive Expertise: Inbound /Outbound/Chat/Mail/ WhatsApp/messaging Exp: 1 to 3 year **Key...

**About the company** Ketto is Asia's largest tech enabled crowdfunding platform with a vision - Healthcare for all. We are a profit making organization with a valuation of more than 100 Million USD. With over 1,100 crores raised from more than 60 lakh donors we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth...

**Responsibilities**: - Work closely with the contact center administrator on the networking team - Review and maintain IVR configurations based on set specifications from Client Services - Work with developers, QA, and regional managers for continuous improvements and high-quality, on-time deliveries - Provide training and technical assistance for any...

Head/Manager - Contact Center (for Vashi- Mumbai) - The Head of Contact Centre will lead a Contact Centre Operation of various sizes, typically this is a fast-paced area of business that is challenging and changing continuously.- The Head of Contact Centre would be expected to shape the future of a contact center operation, being committed to delivering a...

**Urgent Opening** **Future Generali Insurance company** **Position: - ** Executive - Contact Center **Job location** - Thane **Salary: - ** Upto 2.5 LPA **Qualification: - ** Graduate/ MBA **Profile: - **Customer Support Role **Industry type: - **Insurance - Should be comfortable working in shift even on weekends **Contact Person-**HR Heli: -...

**Operational**: - To get engaged in driving Training and Development initiatives at all centers of Progenesis - Group of Fertility Centers. - Facilitate scheduled and ad-hoc training delivery. - Help in designing and executing training calendars. - Prepare various MIS as needed by Training Manger. **Induction Coordination**: - Coordinate with HR...

BPO Trainer Job Discription We are looking for a dynamic call center trainer to join our company. In this role, you'll be responsible for scheduling and conducting training sessions for both new and experienced call center agents, managing the training budget, and supporting employees to keep productivity up. To ensure success as a call center trainer,...

Contact Center Lead - Immediate Joiner ImpactGuru is a leading crowdfunding platform that is revolutionizing the way people raise funds for healthcare, social causes, and personal needs. Founded with the mission to make healthcare more accessible and affordable, ImpactGuru enables individuals, NGOs, and social enterprises to mobilize support and raise funds...

Contact Center Lead - Immediate Joiner ImpactGuru is a leading crowdfunding platform that is revolutionizing the way people raise funds for healthcare, social causes, and personal needs. Founded with the mission to make healthcare more accessible and affordable, ImpactGuru enables individuals, NGOs, and social enterprises to mobilize support and raise funds...

Greetings from Vibrantzz Management Services **Position**: Customer Service Representative **Location**: Pan Mumbai We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving...

**DVP - HRBP - Contact Center - With a Leading Bank**: - From 7 to 12 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbai, Mumbai Suburban, Thane, Navi Mumbaior **Roles and Responsibilities** **Job profile**: - Responsible for Contact Center Vertical Lead a team of HR BP’s and Partners with Business to align HR strategy with business...

Job Description - Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. - Preparing procedures and policies regarding sales techniques and appropriate agent conduct. - Scheduling and conducting training sessions on various call center topics to prepare and support new employees. - Training...

**JOB DESCRIPTION FOR THE ROLE OF: PROCESS TRAINER** **Position: Process Trainer - Operations (Voice)** **Operations: Telesales Voice (Inbound & Outbound)** **Client Geography: United States Work Shift: Night Hours (IST)** **Work Location: Mahape, Navi Mumbai** **Role Type: Full Time - Permanent Position** **Reports to:...

WeHire Talent Solutions is hiring for leading International BPO Designation - Senior Trainer (VNA) Location - Mumbai and Bangalore SHIFT - Night shift (must be flexible with any shift based on business requirement) QUALIFICATIONS - Graduate in any discipline or equivalent to graduation NOTICE PERIOD - Immediate, 30 Days or as per BU...

**IT Trainer - UCIT Programme** **Location: Mumbai ( Jogeshwari )** **Reports to: Regional Coordinator** **About Udayan Care** Udayan Care, an ISO 9000-certified organization, has been working for the quality care of disadvantaged children and women, and youth for over 29 years, with the endeavor of making young lives shine. The mission of “A nurturing...

**About the role**: Key accountabilities RUN phase: - To provide professional technical support and troubleshooting for all issues received related to Genesys CC. - Resolve complex customer issues on Genesys CC; diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. - Act as high level of...

Responsibilities :- Consult Business team for the technical requirements of the product and services for Unified Communication, Contact center services.- Technical evaluation of the technology, OEM products, Solution Interop testing.- Designing, planning of technical solution for the UC, CC services, provide HLD, LLD, Engineering plan documents.- Conducting...

Job description - Counselling of new students - Lead the sales process, establish contact, call and meet prospective students - Be the first point of contact for all sales-related queries and communication - Explain course details to students/parents - Provide guidance to students and parents on career decisions - Give presentation to prospective clients in...

We are looking for a dynamic Call Center Trainer to join our company. In this role, you’ll be responsible for scheduling and conducting training sessions for both new and experienced team member, managing the Call Quality, and supporting employees to keep productivity up. To ensure success as a call center trainer, you should have excellent knowledge of...