Customer Service Representative
3 weeks ago
**HIRING FOR "CUSTOMER SERVICE REPRESENTATIVE"**
**"MUST HAVE EXCELLENT COMMUNICATION SKILLS"**
**MINIMUM EXPERIENCE : 0YEARS (FRESHERS)**
**MAXIMUM EXPERIENCE : 2YEARS**
**JOB DESCRIPTION**:
They must have excellent listening abilities to understand the accurate requirements of the consumer, and must possess the patience necessary to handle difficult conversations effectively. Utilizing their technological expertise, they must be able to address challenging client problems. A support agent must be able to multitask effortlessly between tasks like managing high-priority tickets, documenting solution articles, and organizing meeting/event preparations in a way that ensures their time and energy are divided appropriately. A customer service representative’s additional skills include the following:
- Effective communication skills
- Customer-focused attitude and the capacity to adjust to and handle various personalities
- Excellent presentation and communication abilities
- Possess a proactive strategy for assistance
- The capacity to adhere to deadlines
- Product knowledge
- Time management skills
- Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Meet call handling quotas and individual and team sales targets
- Gather and analyze client data to identify possible products or services to recommend to management
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies
**LOCATION: MOHALI**
**WORKING DAYS: 6 DAYS**
**TIMINGS: DAY SHIFTS**
**HR MEHVISH**
**CONTACT:
7906655882
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Shift:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Travel requirement:
- No travel
Work Location: In person
**Speak with the employer**
+91 9870856840
-
Customer Service Representative
2 weeks ago
Mohali, Punjab, India Integgral Corporate Service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardisation of service delivery. - Selecting and hiring new staff. -...
-
Customer Service Representative
4 weeks ago
Mohali, India Wheel King Trans Haul Inc. Full timeA Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery...
-
Customer Service Representative
1 week ago
Mohali, India Wheel King Trans Haul Inc. Full timeA Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery...
-
Customer Service Representative
48 minutes ago
Mohali, India Wheel King Trans Haul Inc. Full timeA Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery...
-
Customer Service Representative
2 weeks ago
Mohali, India Penta IT Solutions Full time**CUSTOMER SUPPORT REPRESENTATIVE** **ABOUT THE COMPANY**:Penta IT Solutions Pvt. Ltd. is a leading B2B services company that provides outsourcing insurance services and foreign accountancy solutions. We commit to utilising technology to boost business productivity and conserve time and resources. We offer back-end services such as Foreign Accounting and...
-
Customer Service Representative
3 weeks ago
Mohali, India SRP US Logistics Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...
-
Customer Service Representative
2 weeks ago
Mohali, India WKT LOGISTICS PVT LTD Full timeA Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery appointments are...
-
Customer Service Representative
3 weeks ago
Mohali, India I way solutions Full timeurgently hiring for Customer service representative for international BPO for mohali location **chat & voice process are there,No sale profile,only customer service** **Good salary** **Sitting profile,Customer service profile both voice & Non voice..** **for more information call at the given no.** **Free Placement,No Fee to be paid..** **Salary**:...
-
Customer Service Representative
2 weeks ago
Mohali, India Biorev LLC Full timePFB the detail. **Position**: Customer Service Representative **Location**: Mohali, Punjab **Shift**:US Shift **Job Type**: Full Time **Shift Timing**: - Graveyard Shift - 12 PM to 10 PM CST (10:30 PM to 8:30 AM) **Working Pattern**: - 6 days working pattern in Summer - 5 days working pattern in Winter, Saturday OFF **Note: No Pick & Drop facility...
-
Customer Service Representative
2 weeks ago
Mohali, India 360GlobalSeo Full timeJoin our dynamic team at 360Global SEO PVT. LTD., a leading loan company dedicated to providing exceptional financial solutions to our valued customers. With a commitment to integrity, professionalism, and customer satisfaction, we strive to make a positive impact on individuals and communities through our services. **Position Overview**: We are seeking a...
-
Customer Service Representative
4 weeks ago
Mohali, India Biorev LLC Full timePFB the detail. **Position**: Customer Service Representative **Location**: Mohali, Punjab **Shift**:US Shift **Job Type**: Full Time **Shift Timing**: - US Shift - Graveyard Shift: 12 PM to 10 PM CST (10:30 PM to 8:30 AM IST) **Working Pattern**: - 6 days working **Note: No pick and drop facility is provided !** **Position Overview**: **Key...
-
Customer Service Representative
18 hours ago
Mohali, India Biorev LLC Full timePFB the detail. **Position**: Customer Service Representative **Location**: Mohali, Punjab **Shift**:US Shift **Job Type**: Full Time **Shift Timing**: - US Shift - Graveyard Shift: 12 PM to 10 PM CST (10:30 PM to 8:30 AM IST) **Working Pattern**: - 6 days working **Note: No pick and drop facility is provided !** **Position Overview**: **Key...
-
Customer Service Representative
2 weeks ago
Mohali, India NETGAINS - IT & DIGITAL MARKETING Full timeWe are seeking a highly motivated and skilled Financial **Customer Service Representative** to join our dynamic customer support team. As a Financial **Customer Service Representative**, you will be the first point of contact for our clients, providing exceptional customer service in the realm of financial products and services. You will play a pivotal role...
-
Customer Service Representative
3 weeks ago
Mohali, India Biorev LLC Full time**Position**: Customer Service Representative **Location**: Mohali, Punjab **Shift**:US Shift **Job Type**: Full Time **Week Offs**: - 2 days fixed Week Offs during Winter - 1 day fixed Week Off during Summer due to high demand (As per US Calendar and business requirements) **Shift Timing**: - US Shift (During Winter: 8 AM to 5 PM CST - During Summer:...
-
Customer Service Representative
4 weeks ago
Mohali, India Leom International Full timeCustomer service representatives, customer service advisors, customer service agents, or customer service associates interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. **Job Types**: Full-time, Fresher **Salary**: ₹18,000.00 - ₹20,000.00 per month **Benefits**: -...
-
Customer Service Representative
6 days ago
Mohali, India Biorev LLC Full timePFB the detail. **Position**: Customer Service Representative-WFO **Location**: Mohali, Punjab **Shift**:US Shift **Job Type**: Full Time **Week Offs**: - 2 days fixed Week Offs during Winter - 1 day fixed Week Off during Summer due to high demand (As per US Calendar and business requirements) **Shift Timing**: - US Shift - During Winter: 8 AM to 5...
-
Customer Service Representative
1 week ago
Mohali, India Jay Kay Techno Full timeWe are seeking a highly qualified customer representative to join our team. In this role, you will play a critical part in providing valuable support to our sales representatives and effectively responding to customer and prospect queries. **Responsibilities** - Provide troubleshooting assistance for customer orders, account statuses and relevant problems -...
-
Customer Service Representative
4 weeks ago
Mohali, India BootesNull Full timeWe are looking for a highly motivated customer service representative with excellent interpersonal and communication skills and excellent proficiency in computer operations to join our team, who will be responsible for a variety of support tasks: A) Answer phone calls and direct callers to the appropriate staff member; and take and delivering messages to...
-
Customer Service Representative
4 weeks ago
Mohali, Punjab, India RCT Full time**Company Description** The Car Club is a group of dealerships located in Mohali district. Our mission is to help customers find the perfect vehicle and provide exceptional customer service. We have a wide selection of inventory at two locations and offer the lowest financing rates in town. Our vehicles are reconditioned in our in-house garage, and we...
-
Customer Service Representative
56 minutes ago
Mohali, Punjab, India RCT Full time**Company Description** The Car Club is a group of dealerships located in Mohali district. Our mission is to help customers find the perfect vehicle and provide exceptional customer service. We have a wide selection of inventory at two locations and offer the lowest financing rates in town. Our vehicles are reconditioned in our in-house garage, and we...