Service Coordinator

2 weeks ago


Nashik, India ABB Full time

**Service Coordinator**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
You will be working as Service Coordinator and will be part of Electrification business area for Services division based in Nashik, India. In this role you will be reporting to Field Service Manager and will be responsible for the site monitoring and site closure with completion of all process like vendor purchase requisition, site planning, smooth coordination till quality MOM and invoicing of the job.

**Your responsibilities**:

- Coordinating service work done at site and ensuring it complies with ABB's and customer's standards, procedures and policies
- Reviewing and communicating all onsite entry requirements for FSE’s prior to site visit
- Leading and delivering responsive support coordination to exceed customer expectations or experience
- Collaborating with other coordinators to ensure FSE resources are allocated to maximize completion of customer service requests and contract delivery
- Proactively maintaining and monitoring competency and certification database
- Tracking completion of service visits and ensuring all documentation is completed in a timely manner

**Your background**:

- Bachelor’s degree in Electrical Engineering
- Minimum 4 to 5 years of experience in service field and co-ordination
- Product knowledge of ABB make Low or Medium Voltage Switchgears
- Should have handled the switch gear sites and worked independently on the sites on MV and LV switchgear
- Good communication skills

**More about us**:


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