Quality Auditor-crm

The Quality Auditor plays a crucial role in ensuring the delivery of high-quality services and adherence to established quality standards within a Business Process Outsourcing (BPO) environment. As a Quality Auditor, you will be responsible for conducting audits, evaluating processes, and providing actionable feedback to improve operational efficiency and...

Job description We are looking for a Quality Auditor to join our high-impact team focused on the US market. Responsibilities for Quality Auditor - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the tasks...

Job description We are looking for a Quality Auditor to join our high-impact team focused on the US market. Responsibilities for Quality Auditor - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the tasks...

Responsibilities: 1) Support our operations team by reporting the task completion to the stakeholders on time 2) Assist in validating, data tagging, and providing ad hoc support across various quality processes 3) Complete the tasks with a high level of accuracy and within the deadline 4) Assist the other auditors of our team in completing the tasks within...

**Job description** We are looking for a Quality Auditor to join our high-impact team focused on the US market. **Responsibilities for Quality Auditor** - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the...

Roles and Responsibilities: Checking on the quality of calls of the agents Checking of the quality of emails and chats Document and report the feedback Quality Audit. Willing to work in night shift (24*7) Experience  : 2- 4 years CTC  : 1.2 LPA - 3 LPA Number of Openings : 6 Location : Noida Qualification  :...

Roles and Responsibilities: Checking on the quality of calls of the agents Checking of the quality of emails and chats Document and report the feedback Quality Audit. Willing to work in night shift (24*7) Experience  : 2- 4 years CTC  : 1.2 LPA - 3 LPA Number of Openings : 6 Location : Noida Qualification  : Graduate/Post graduate ...

**Job Overview**: The Call Auditor will play a crucial role in maintaining the highest standards of communication and service quality in our sales and customer support teams. This position involves auditing calls, providing constructive feedback, and collaborating with teams to enhance overall performance. **Key Responsibilities**: 1. **Call Monitoring and...

Job Overview Assist lead auditors/audit liaisons in conducting, hosting and reporting quality assurance audits by performing specific audit tasks under the direct supervision of more senior QA staff. Essential Functions - Assist in conducting quality assurance audits within budget and established timelines by scheduling, conducting, reporting, and closing...

Job Description - Assists in the maintenance of service levels by providing phone coverage as needed, including escalated calls and assists in the development or implementation of call quality programs. - Assist in the preparation of call scripts and recordings assuring adherence to and approval as required by internal regulatory and compliance...

**Roles & Responsibilities** - Developing and implementing quality control audit plans. - Identifying testing parameters for collection call. - Assigning team members to quality audits and overseeing their work. - Training employees on quality standards and procedures. - Ensuring that call comply with industry standards. - Documenting defects and...

**-Position Title - Quality Analyst** - **Function/Department - Quality** - Experience in call auditing and sharing feedback - Should know various feedback technique - Driving Process Excellence and improvement programs - CSAT, Revenue enhancement, etc. - Highlighting program level trends basis, the evaluation carried out by the Quality Team - Using trends...

**Primary Job Responsibilities** - Monitoring both Inbound & Outbound student interactions - Sharing feedback for the monitored interactions - Compile and share the weekly and monthly reports in the prescribed format - Perform other tasks as assigned **Specific Knowledge & Skills** - Graduate in any discipline - Minimum 1 year experience - Excellent verbal,...

**We are looking for an Energy Auditor** As an Energy Auditor, he will be responsible for conducting comprehensive energy audits, identifying potential areas for improvement, and developing practical recommendations to enhance energy efficiency. This position requires strong technical knowledge, analytical skills, and the ability to effectively communicate...

**Job Title: SA Textile Exchange Auditor** **Department: CSR** **Location: Noida** **Responsibilities**: - Take necessary preparation before going to the audit (through collecting required information, equipment, and document) - To execute Audit on the basis of **Global Organic Textile Standard** and Standards of **Textile Exchange**. - Prepare reports...

Role Summary **Responsibilities**: Key Competencies / Skills **Mandatory Skills** - Good understanding of HSEQ management systems and ISO standards (9001, 14001, 45001) and project governance/ execution processes - Process definition, deployment and institutionalization - Training on QMS and various other business and behavioural aspects for associates...

Roles and Responsibilities Provide guidance & advice on leveraging Dynamics /Power Platform capabilities, out-of-the-box functionalities, customizations, data migration, and integrations. Requirements gathering, project planning, solution design, execution, quality assurance. Configure workflows/cloud flows, dashboards, entities, forms, views, &...

Job Title : CRM Analytics DeveloperPosition Type : Contract-to-Hire (C2H) / Full-Time Employment (FTE)Location : Pune (preferred) / Noida / BangaloreShift : 2:00 PM - 11:00 PMIntroduction :We are seeking a skilled CRM Analytics Developer to join our team on behalf of our client. The successful candidate will be responsible for CRM analytics, Salesforce...

**Company Name**: Cloud Analogy CRM Specialist Ltd **Position**: Graphic Designer **Qualification**: Any relevant graduation **Experience**: 6 months to 1 year **Job Location**: Noida **Skills**:Adobe Photoshop, Adobe Illustrator & InDesign. **Responsibilities**: - Creating blog headers and blog images - Working with a content creator and content...

We are looking for a Quality Auditor to join our high-impact team focused on the US market. Responsibilities for Quality Auditor - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the tasks with a high level...