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Quality Controller/Quality Auditor
2 months ago
Roles and Responsibilities:
Checking on the quality of calls of the agents Checking of the quality of emails and chats Document and report the feedback Quality Audit. Willing to work in night shift (24*7)Experience : 2- 4 years
CTC : 1.2 LPA - 3 LPA
Number of Openings : 6
Location : Noida
Qualification : Graduate/Post graduate
Interested candidates can walkin for the interview:
Interview Venue : ICCS Ltd. C-133B, Sector -2, Noida
Nearest Metro Station : Noida Sector - 15 metro station.
Role: Quality Assurance/Quality Control Executive
Keyskills: Quality Analysis, quality audit, quality control, quality checking, Call Monitoring, call auditing, call auditors, voice auditing, feedback session with CSRs.
Desired Profile
Graduate/Post Graduate Experience required into quality auditing (Inbound or Outbound processes) Good communication Education: Any Graduate-
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