Customer Support Coordinator

2 weeks ago


Kundrathur Chennai Tamil Nadu, India Cistron systems private limited Full time

**Qualification**:Any degree.

**Experience**:1+ years of experience in tele calling (technical or non-technical), customer support and relationship, client co-ordination etc are encouraged.

**Skills**:

- Must be proficient in communicating in local or regional languages (Tamil, Telugu and Hindi)
- Must be good in English communication.
- Experience in customer handling, client relationship and manage calls.

**Job overview**:
**Roles and responsibilities**:

- Receive customer calls, address their concern and direct them to the concern team to get their request done.
- Must be able to manage telephonic calls from customers through IVR and lodge sales request or service complaints in our system.
- Follow up with the customer post sales or service and get feedback about the service or sales done.
- Should be strong communication skills and must be multilingual (Telugu, Hindi, English, Tamil)
- Maintain TAT for all calls.
- Prepare detailed monthly reports on sale and services done and submit it to management.
- To provide details of delayed calls and engineer’s performance.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)
- Customer support: 1 year (required)

**Language**:

- Hindi (required)
- English (required)
- Telugu (required)

Work Location: In person

**Speak with the employer**
+91 9994909203



  • Chennai, Tamil Nadu, India Yercaud Electronics Pvt Ltd Full time

    **Responsibilities**: **Customer Interaction**: - Respond to customer inquiries and provide information about products or services. - Address and resolve customer issues, complaints, or concerns in a timely and professional manner. - Ensure high levels of customer satisfaction through effective communication and problem resolution. **Order Processing**: -...


  • Coimbatore, Tamil Nadu, India Quartr Design Full time

    Position: Full Time (On-site) Experience: Fresher - 3 Years Language: Tamil, English and Hindi **Key Responsibilities**: **Customer Support**: - Provide detailed information about our products and services, addressing any concerns or questions customers may have. - Maintain a comprehensive understanding of our product offerings to effectively assist...


  • Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...


  • Guindy, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Looking Customer Support Executive** **Should have good communication skills in Tamil / English / Hindi** **Should have 2 yrs experience in Telesales / Customer Support** **Immediate Joiner will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life...


  • Kundrathur, Chennai, Tamil Nadu, India Sarvajith Infotech Full time

    We are Hiring Customer support Executive with strong communication skill Location: Kundrathur Pay: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: In person **Speak with the employer** +91 9962066500


  • Chennai, Tamil Nadu, India Wee-support Full time

    Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...


  • Chennai, Tamil Nadu, India Wee-support Full time

    Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...


  • Chennai, Tamil Nadu, India Wee-support Full time

    Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...


  • Chennai, Tamil Nadu, India Wee-support Full time

    Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...


  • Chennai, Tamil Nadu, India Wee-support Full time

    Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...


  • Kundrathur, Chennai, Tamil Nadu, India Cistron systems private limited Full time

    **Qualification**:Any degree. **Experience**:1+ years of experience in tele calling (preferably technical), customer support and relationship, client co-ordination etc are encouraged. **Skills**: - Must be proficient in communicating in local or regional languages (English, Tamil, Telugu and Hindi) - Must be strong in English communication. - Experience...


  • Royapettah, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Donor Management and Fundraising Coordinator** **Develop and implement a comprehensive donor management and fundraising plan to meet annual revenue goals.** **Identify and research potential individual and institutional donors, develop a donor pipeline, and develop relationships with them.** **Develop and implement donor cultivation strategies,...


  • Alwarpet, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Donor Management and Fundraising Coordinator** **Develop and implement a comprehensive donor management and fundraising plan to meet annual revenue goals.** **Identify and research potential individual and institutional donors, develop a donor pipeline, and develop relationships with them.** **Develop and implement donor cultivation strategies,...


  • Chennai, Tamil Nadu, India Sarvajith Infotech Full time

    **Gender Preference**:Male/ Female - Good communication skill - Graduate/Knowledge in electrical engineering. - Installation & Commissioning of our EV chargers and maintain SOP for the same. - FAQ for customer service support - understanding the issue and allocation of respective teams to close the issue ASAP - Maintain customer CMS and product details -...


  • Royapettah, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Donor Management and Fundraising Coordinator** **Develop and implement a comprehensive donor management and fundraising plan to meet annual revenue goals.** **Identify and research potential individual and institutional donors, develop a donor pipeline, and develop relationships with them.** **Develop and implement donor cultivation strategies,...

  • Support Coordinator

    2 weeks ago


    Madurai, Tamil Nadu, India YENNES Infotec Full time

    Job Responsibilities - Needs to provide support to Tally Users - Command on Tally Prime & GST. - No targets only support calls. - Day Shift. - Manage and execute lead generation activities. - Solving Customer’s Tally Problems through Any desk - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with...


  • Chennai, Tamil Nadu, India Siva Info Tech Full time

    **Position Title: Customer Support Executive** **Overview**: As a Customer Support Appointment Fixer, you will play a vital role in ensuring timely and efficient scheduling of appointments for our valued customers. Your primary responsibility will be to liaise between customers and our service providers to arrange appointments, resolve scheduling conflicts,...

  • Support Coordinator

    1 week ago


    Chennai, Tamil Nadu, India YENNES Infotec Full time

    Needs to provide support to Tally Users - Command on Tally ERP9 & GST. - No targets only support calls. - Day Shift. - Manage and execute lead generation activities. - Solving Customer’s Tally Problems through Anydesk - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through...

  • Academic Coordinator

    2 weeks ago


    Teynampet, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Academic Coordinator For NEET Institute** **Should have Good Subject Knowledge in Physics** **Should have Good English Communication Skill** **Should have Academic Coordinator Experience in School / Institute** **Exp : 2 yrs - 5 yrs** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹25,000.00 -...


  • Chennai, Tamil Nadu, India Sarvajith Infotech Full time

    Job description: - Location: - Alwarpet Mode: - Work from office *Outbound and Inbound *Handling the process from customer accusation to sale *Responding to queries of clients and give timely support when requested *Following up sales agents to get timely report *Coordinating with operation team to ensure timely deliver and customer...