Restaurant- Guest Relation Executive
1 day ago
Job Description: Guest Relations Executive (GRE)
Location: SATTVA KNOWLEDGE CITY, Sy.no, 83/1, beside T-Hub, Hyderabad
**Salary**: ₹18,000 - ₹20,000 + Service Points
**Key Responsibilities**:
**Guest Interaction**:
Welcome guests warmly and ensure a seamless dining experience.
Address guest inquiries, concerns, and special requests promptly and professionally.
Build rapport with regular guests and ensure personalized service.
**Reservations and Seating**:
Manage reservations and maintain an organized seating chart.
Coordinate with the team to accommodate guest preferences and special occasions.
**Service Coordination**:
Liaise between guests and the service/kitchen team to ensure timely and accurate service delivery.
Monitor guest satisfaction and resolve issues effectively.
**Feedback Management**:
Collect and record guest feedback, sharing insights with the management team.
Recommend improvements based on guest feedback to enhance the dining experience.
**Ambiance and Standards**:
Ensure the restaurant maintains a welcoming and presentable environment.
Oversee the cleanliness and readiness of the guest areas.
**Upselling**:
Promote daily specials, events, and menu highlights to guests.
**Requirements**:
Minimum 1-2 years of experience as a GRE or similar role in the hospitality industry.
Excellent communication and interpersonal skills.
Friendly, approachable demeanor with a focus on guest satisfaction.
Ability to multitask and work in a fast-paced environment.
Proficiency in reservation systems and basic computer skills.
**Perks**:
Competitive salary with additional service points income.
Opportunity for growth within the organization.
A dynamic and supportive work environment.
**If Interested or have any good reference**
**You can contact**
**Pragati 8657440083**
**Thank You**
Pay: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
**Experience**:
- Guest relation executive: 2 years (required)
- Guest relations: 2 years (required)
**Location**:
- Hyderabad, Telangana (required)
Work Location: In person
**Speak with the employer**
+91 8657440083
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