Restaurant Captain

4 weeks ago


HITEC City Hyderabad Telangana, India Burma Burma Restaurant & Tea Room Full time

**Guest Relations**: Greet and welcome guests, ensuring a warm and professional atmosphere. Manage guest seating, provide recommendations on the menu, and ensure timely service.
- **Team Leadership**: Supervise and support service staff, including waiters, runners, and bussers. Ensure staff adhere to restaurant standards and procedures.
- **Service Excellence**: Ensure smooth service operations by monitoring table assignments, coordinating orders with the kitchen, and addressing guest requests and concerns promptly.
- **Training & Development**: Assist in training new staff and provide ongoing coaching to ensure service excellence and compliance with restaurant protocols.
- **Quality Control**: Ensure that food and beverages meet quality and presentation standards before serving. Oversee cleanliness and organization on the restaurant floor.
- **Sales & Upselling**: Provide guests with information on specials, upsell menu items, and promote beverage pairings to enhance the dining experience.
- **Inventory Management**: Monitor and manage inventory levels for service-related items, such as cutlery, glassware, and napkins. Coordinate with the management team to replenish stock as needed.
- **Reporting**: Communicate any issues, feedback, or suggestions to the management team and contribute to ongoing service improvements.

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Morning shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

Application Deadline: 12/09/2024
Expected Start Date: 12/09/2024


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