Guest Relation Executive/hostess
3 months ago
**Role**:
We are looking for a Hostess to join our team and be the first point of contact for our guests.
Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.
Ultimately, your role is to ensure excellent customer service and a pleasant dining experience to our guests, as a Guest Relation Executive/ Hostess.
**Responsibilities**:
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitress’s name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed
- Taking feedback from the customers
**Key Skills Required**:
- Guest Relations
- Excellent Communication Skills
- Basic Excel (for managing guest list, reservations etc)
**About Us**:
Our boutique hotel, nestled in the heart of Secunderabad, promises a truly memorable experience and stays true to the local culture. Established in 1998, we've been a cornerstone of exceptional dining for over two decades.
Pay: ₹22,000.00 - ₹27,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Morning shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Restaurant: 1 year (required)
Work Location: In person
Application Deadline: 17/09/2024
Expected Start Date: 20/09/2024
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