Customer Support Agent

7 months ago


Noida, India Shree Consultants Full time

Profile - Customer Support

Shift timing are 2:30pm to 11:30pm

Roles and responsibilities:

- Coordinating with clients for all travel related inquires regarding flight, hotels and packages.
- Handle post sales queries.
- Collect prompt and accurate customer feedback
- Regularly maintain good relationship with customers.
- Practical working knowledge of GDS is mandatory.
- Escalate unresolved issues to relevant internal teams.

Qualifications:

- Graduates/undergraduate
- 3+ years of Proven experience as a customer support agent in the travel and tourism industry.
- Strong understanding of the travel industry, and customer preferences of UK/US market.
- Proficiency in GDS tools and software.
- Excellent communication skills.

Interested Share your Resume at 8989480817

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Monday to Friday

Supplemental pay types:

- Joining bonus
- Performance bonus


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