Desktop Support Admin Ii
7 months ago
The Desktop Support Admin II identifies issues and root causes using problem analysis and implements temporary or permanent fixes to restore service to the customer as soon as possible. Engages other support teams to assist with service requests, issues, and user education items, as needed.
Job Responsibilities:
Install, configure, and troubleshoot desktop systems
Maintain passwords, data integrity, and file system security
Proactively identify process gaps and recommend solutions
Perform hardware and software inventory tracking and management
Provides provisioning and support for printer and mobile devices
Work as a team to collaboratively resolve client requests and technical issues with other team members, partners, and vendors
Document all trouble tickets with clear, concise explanations in a timely and accurate manger, ensuring adherence to department policies and procedures
Determine scope of the trouble ticket and the responsible department
Escalate to supervisor any issue that could adversely impact provided services
Perform executive support and assist with executive presentations involving desktop set up, use of PowerPoint, and other media-based tools, projectors etc.
Participate in rotating on-call after hours/weekend schedules
Provides any other IT related duties after hours, weekend and holiday work for outages, emergency situations and/or moves as required (on-call rotation)
Experience & Education:
2+ years’ experience providing customer service in a technical role
Associate degree or equivalent experience
Preferred certifications: A+, MCSA, MCSE, MCP, CCNA
Experience with Office 365, Windows 11, Teams, VOIP, Helix, JIRA, network printers, SCCM, Bomgar, and provisioning tablets/mobile devices beneficial
Knowledge, Skills, & Abilities:
Proficiency with: Mac OS & Windows 10, & 11 OS
Ability to:
Follow, create, and modify procedures for the department to ensure clarity
Learn and use professional concepts
Lead Corporate IT projects
Communicate highly technical information to both technical and non-technical users
Stay current with emerging trends, tools, and technologies in the desktop support field
Handle multiple tasks and tight deadlines
Use strong interpersonal skills
Work in fast paced environment and possess a self-starter attitude
Stand up to 20% of the day and lift up to 50 lbs.
Read, write, speak and understand the English language in a business environment
Location(s):
IN.Bangalore.Office
-
System Administrator/desktop Support
2 days ago
Bengaluru, India NUMATO LAB Full timeJob Description: - To support daily technical support activities for desktop, data, and server management - To set up and test desktop computer peripherals - To perform the system changes adhered to organizational policies - Conduct remote desktop troubleshoot to end-users - Maintain technical documentation in association with other functional departments -...
-
IT Desktop Support Ii
2 days ago
Bengaluru, India Sabre Full timeJob Family: IT User Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...
-
Desktop Support
4 days ago
Bengaluru, India Quess IT Staffing Full time**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...
-
Desktop Support
22 hours ago
Bengaluru, India NoBroker Full timeJob Description: 1. Need to give Physical Support or remote support to the Employee related to IT Issues (such as System issue, Network issue) 2. Installing OS (Operating System) in Laptops and Desktops 3. Need to check any hardware issues in Desktop and Laptop and troubleshoot it accordingly. 3. Taking care of IT Assets which includes Laptop, Desktop,...
-
System Technician Ii
2 months ago
Bengaluru, Karnataka, India BCD Full time**Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team** **System Technician II** - Full time, Bangalore, India_ The System Technician II is part of the global ICT organization. This role administers, tests, implements, troubleshoots, and maintains Infrastructure architectures to include all related Information Systems...
-
IT Desktop Support
7 months ago
Bengaluru, Karnataka, India Nielsen Full time**Job Requirements**: - Bachelor's degree in Information Technology, Computer Science, or a related field. - 2-4 years of hands-on experience in desktop support, system administration, and server administration (Windows and Linux). - Strong troubleshooting skills for both hardware and software issues. - Familiarity with Windows and macOS operating...
-
Desktop Support Specialist
4 days ago
Bengaluru, India SISL Global Full timeJob DescriptionMandate to have deeper understanding of Video Conferencing equipment, AV Support and Systems.Position –Deskside support tech· 2-4 years of experience in a desktop support or similar role.· Strong knowledge of Windows and Mac operating systems.· Proficiency with Microsoft Office Suite and other common software applications.· Experience...
-
Desktop Support Specialist
2 weeks ago
Bengaluru, India SISL Global Full timeJob DescriptionMandate to have deeper understanding of Video Conferencing equipment, AV Support and Systems.Position –Deskside support tech· 2-4 years of experience in a desktop support or similar role.· Strong knowledge of Windows and Mac operating systems.· Proficiency with Microsoft Office Suite and other common software applications.· Experience...
-
System Technician Ii
4 months ago
Bengaluru, Karnataka, India BCD Full time**Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team** **Systems Technician II** - Full time, Bangalore, India_ We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we...
-
Vmware Horizon View Admin
7 months ago
Bengaluru, India ZEN & ART Infotech Full time**Immediate joiner Preferred!!** **Mandatory Skills: - Horizon view, RDSH, UAG, DEM, Appvolume.** **Location - BLR ( WFO-Hybrid)** **Horizon View VDI Job description** - Experience working on Horizon View - Support & Admin - Hands on Experience in UEM/DEM, App Volumes, UAG, VIDM etc. - Creating & Maintaining Desktop Pools, Patch Management on VDI, Deploy...
-
Vmware Horizon View Admin
6 months ago
Bengaluru, Karnataka, India ZEN & ART Infotech Full time**Immediate joiner Preferred!!** **Expierence-4.5+ years - 9 years** **Mandatory Skills: - Horizon view, RDSH, UAG, DEM, Appvolume.** **Location - BLR ( WFO-Hybrid)** **Horizon View VDI Job description** - Experience working on Horizon View - Support & Admin - Hands on Experience in UEM/DEM, App Volumes, UAG, VIDM etc. - Creating & Maintaining Desktop...
-
Windows Desktop Support Specialist II
1 month ago
Bengaluru, Karnataka, India InEvolution Full timeAbout InEvolution:We are a dynamic and evolving firm specializing in back-office, operations, and customer support services. Founded in 2009, our team is committed to delivering quality services with cost efficiency.Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams. We specialize...
-
Desktop Support L1
4 weeks ago
Bengaluru, Karnataka, India Vinva Technologies Pvt. Ltd. Full time**Job Title: Desktop Support Engineer** **Location: Bangalore, KA 560114** **Day Shift/ Full Time Role** About the Role: We need a tech-savvy, customer-focused Desktop Support Engineer to help with computers and IT needs, both in the office and out in the field. You'll be troubleshooting, fixing hardware, installing software, and making sure everyone has...
-
Senior Desktop Support
7 hours ago
Bengaluru, India CSK Information Technology Pvt. Ltd. Full timeRole DescriptionThis is a full-time on-site role for a Senior Desktop Support position located in Bengaluru in morning shift 7:30AM to 4:30PM. The role involves providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The Senior Desktop Support will diagnose and resolve technical issues,...
-
Desktop Support
6 days ago
Bengaluru, India Stefanini, Inc Full time**Description** The Executive Service Desk team is the front-door to IT support and the first line employees will interact with. It is responsible for the quick and concise logging of client support tickets and they have the ability to reset passwords and perform fixes as per the Service Desk knowledgebase articles. Excellent communication skills and...
-
Dedicated Desktop Support Specialist
1 month ago
Bengaluru, Karnataka, India Tata Consultancy Services Full timeCompany Overview:Tata Consultancy Services is a leading global technology consulting and business solutions organization that leverages innovation to deliver the most impactful outcomes for our clients.About the Role:We are seeking a highly skilled Dedicated Desktop Support Specialist to join our team in Chennai/Bangalore. As a key member of our IT support...
-
Sas Admin
3 weeks ago
Bengaluru, Karnataka, India Industrial Support services consulting Full time**Looking SAS Admin** We are seeking a highly motivated individual to join our team as a **SAS Admin** **(14 LPA - 18 LPA)**. This role requires **8 yrs to 12 yrs of experience in SAS Admin**and will be based in **Bangalore,**The position is full-time, offering a competitive salary. **Experience: 8 yrs to 12yrs** **Work mode : Hybrid** **Location:...
-
Desktop Support
4 days ago
Bengaluru, India 2COMs Full timeGreetings from 2coms, We are currently hiring desktop support engineer for a leading MNC in Bangalore, **JD**: - ** WINDOWS OPERATINMG SYSTEM** - INSTALLATION - SECURITY COMPLAINCE : BIT LOCKER, ENCRYPTION, PATCH UPDATION, Windows patch update, SCCM ( SYSTEM CENTRE CONFIGURATION Manager) - HARDWARE RELATED KNOWLEDGE - ** OUTLOOK RELATAED EXP, OFFICE 365...
-
Desktop Support Engineer-l2
7 months ago
Bengaluru, India Futuresoft Solutions Pvt Limited Full time**Title**: Desktop Support **Level**: L2 **Job summary**: To provide Second level & Escalation support on Desktop, OS and hardware adhering to SLA defined. **Job tasks & responsibilities**: Monitoring & assigning calls to L1 engineers. Installation and configuration of Client OS physically on client machine or using any third party tool. Perform Desktop...
-
Desktop Support Engineer
2 weeks ago
Bengaluru, India QpiAI Full timeJob Summary:The Desktop Support Engineer is responsible for providing technical assistance and support for end-users experiencing hardware, software, and network-related issues. This role involves troubleshooting desktops, laptops, peripherals, and software, ensuring seamless IT operations for the organization.The ideal candidate will have strong...