Senior Desktop Support

2 days ago


Bengaluru, India CSK Information Technology Pvt. Ltd. Full time

Role Description

This is a full-time on-site role for a Senior Desktop Support position located in Bengaluru in morning shift 7:30AM to 4:30PM. The role involves providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The Senior Desktop Support will diagnose and resolve technical issues, set up and configure new equipment, and ensure the smooth operation of IT systems for VIP Users.


Qualifications

  • Proficiency in troubleshooting and problem-solving computer hardware and software issues
  • Experience with operating systems, including Windows and macOS
  • Knowledge of network protocols, TCP/IP, and LAN/WAN environments
  • Strong communication and interpersonal skills to interact effectively with users
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or similar are a plus


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