Desktop Support Engineer-l2
6 months ago
**Title**: Desktop Support
**Level**: L2
**Job summary**: To provide Second level & Escalation support on Desktop, OS and hardware adhering to SLA defined.
**Job tasks & responsibilities**:
Monitoring & assigning calls to L1 engineers.
Installation and configuration of Client OS physically on client machine or using any third party tool.
Perform Desktop Backup and Restore activities (Client level).
All escalations from Desktop L1/Sr. L1.
Troubleshoot escalated issues of operating systems (Windows XP, Windows 7 etc.)
Deploy Patches approved by Server Team for Client Workstations.
Client level antivirus management.
Testing of computers and ensuring that computer systems are functioning properly.
Testing Network connectivity
Perform System Ramp up/Down activities.
Remote Software/Desktop troubleshooting
Support on windows networking (wired and wireless)
Basic troubleshoot and resolve DNS,DHCP issues
File and printer sharing services.
Users and groups management.
Maintenance and upgrading of computer systems or offering recommendations on upgrades needed.
Working closely with Asset Management Team, update them regularly for hardware consumables, required in near future.
Perform adhoc maintenance activities out other duties as you may be requested by management.
Maintaining other computer peripheral devices such as printers and solving printing problems if they arise.
Basic Windows Server knowledge.
Documenting procedures and processes.
**Job Specification**:
**Qualification**: Under Graduate/Graduate or any Technical Degree/Diploma
**Certifications**: MCP/MCSA/MCSE
**Experience**: Minimum relevant experience of 36 months
**Communication Skills**: Should be able to Speak, Read and Write correct grammatical English.
**Supervision**: Site In-charge/Site Manager
**Working Environment**: 24*7, 9 hours /day, 6 days in a week
-
Desktop Support
6 months ago
Bengaluru, India Photon Full timeActive Directory Services/Citrix /VMware - L2 Support Sophos/MSD/CrowdStrike Deployment and maintenance Handling the Manage Engine and vulnerable Patches and updating Critical Patches. Monitoring Threads Malware & EndPoint Incidents. Handled OS Ticket Tool Infra Support Tickets Managing AD and Troubleshooting Domain issues Handling the Software and Hardware...
-
Desktop Support Engineer
6 months ago
Bengaluru, India Aricent Full timeProfile : Desktop Support EngineerJob Description :- Handling all IT products like, Server, Lease line, Network, Firewall, PRI, etc.- Providing support and maintenance through the ticketing tool- IT Asset handling in entire and tracking with record for maintenance for Asset software- Knowledge of SonicWall Firewall- Configuring & troubleshooting Firewall,...
-
L2 Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Nexthire Full timeAbout NexthireNexthire is a CMMI Level 5 certified organization in IT services, consulting, and staffing company headquartered in California, with a significant presence across the United States, Canada, and India.Job Title: L2 System EngineerWe are seeking an experienced L2 System Engineer to join our team in Bangalore. As a key member of our technical...
-
L2 IT Support Executive
3 months ago
Bengaluru, Karnataka, India Resillion Full time**Company Description** **_ Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media...
-
L2 IT Support Executive
6 months ago
Bengaluru, Karnataka, India Commissum Full time**Company Description**: **_ Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media...
-
Desktop Support Engineers
1 month ago
Bengaluru, India Techminds IT Solutions Full timeCompany OverviewTechminds IT Solutions is a leading IT services provider and systems integrator with a focus on startups and innovation. We offer consulting, software development, infrastructure solutions, and system integration services to ensure business growth. we are committed to delivering high-quality IT solutions to our clients.Job OverviewWe are...
-
Desktop Support Engineer
6 months ago
Bengaluru, India @ Six Sigma Full timeJob Details Organisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary 35000...
-
SA Tech
3 months ago
Bengaluru, India Nexthire Full timeJob Title- L2 Support Engineer Experience- 4-10 years Location- Bangalore(WFO)Key Responsibilities:• Provide advanced technical support for all major operating systems, including Windows, macOS, Linux, and others.• Troubleshoot and resolve hardware and software issues on laptops, desktops, tablets, and mobile devices.• Manage and...
-
Azure Virtualization Desktop Engineer
3 months ago
Bengaluru, India THRIVEFORCE PRIVATE LIMITED Full timeWe are seeking a Digital Workplace Engineer - Azure Virtual Desktop L2 for a Contract-to-Hire position. This role reports to the Platform Lead - End User Compute and is based in Bangalore, India.The role involves close collaboration with our global teams and Operating Companies, overseeing day-to-day activities through our systems. Proficiency in Public...
-
Desktop Support Engineer
2 weeks ago
Bengaluru, India TechnoSphere, Inc. Full timeDesktop support engineers, also known as IT support technicians or help desk technicians,are IT professionals who provide technical assistance to computer users within anorganization. They troubleshoot software and hardware issues to ensure computersystems, mobile devices, and networks operate properly.Corporate IT functions as an enabling organization to...
-
Desktop Support Engineer
2 weeks ago
Bengaluru, India TechnoSphere, Inc. Full timeDesktop support engineers, also known as IT support technicians or help desk technicians,are IT professionals who provide technical assistance to computer users within anorganization. They troubleshoot software and hardware issues to ensure computersystems, mobile devices, and networks operate properly.Corporate IT functions as an enabling organization to...
-
Desktop Support Engineer
3 weeks ago
Bengaluru, India TechnoSphere, Inc. Full timeDesktop support engineers, also known as IT support technicians or help desk technicians,are IT professionals who provide technical assistance to computer users within anorganization. They troubleshoot software and hardware issues to ensure computersystems, mobile devices, and networks operate properly.Corporate IT functions as an enabling organization to...
-
Desktop Support Engineer
2 weeks ago
Bengaluru, India TechnoSphere, Inc. Full timeDesktop support engineers, also known as IT support technicians or help desk technicians, are IT professionals who provide technical assistance to computer users within an organization. They troubleshoot software and hardware issues to ensure computer systems, mobile devices, and networks operate properly. Corporate IT functions as an enabling organization...
-
Desktop Support Engineer
4 weeks ago
Bengaluru, India Preqin Full timeReporting to the Lead Desktop Support Engineer - Engineering - IT, the role of the IT Desktop Support Engineer is to provide local IT support and administration to the Preqin staff based in the Bangalore Preqin office and remote support to Preqin staff in the other offices in the other region if needed. Department ...
-
Desktop Support L1
6 days ago
Bengaluru, Karnataka, India Vinva Technologies Pvt. Ltd. Full time**Job Title: Desktop Support Engineer** **Location: Bangalore, KA 560114** **Day Shift/ Full Time Role** About the Role: We need a tech-savvy, customer-focused Desktop Support Engineer to help with computers and IT needs, both in the office and out in the field. You'll be troubleshooting, fixing hardware, installing software, and making sure everyone has...
-
Desktop Support Expert
1 month ago
Bengaluru, Karnataka, India @ Six Sigma Full timeAbout the RoleWe are seeking a skilled Desktop Support Expert to join our team at @ Six Sigma. As a key member of our ITIS department, you will be responsible for providing top-notch support to our desktop users.Key ResponsibilitiesProvide timely and effective support for desktop-related issuesCollaborate with the IT team to resolve complex technical...
-
IT Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Excis Compliance ltd Full timeWe are seeking a skilled IT Support Engineer to join our Excis Compliance ltd team. This role involves providing day-to-day local/remote desktop support, troubleshooting and resolving hardware, software and application issues.Job DescriptionThe successful candidate will be responsible for:Providing prompt and professional technical assistance to end-users...
-
IT Desktop Support
6 months ago
Bengaluru, Karnataka, India Nielsen Full time**Job Requirements**: - Bachelor's degree in Information Technology, Computer Science, or a related field. - 2-4 years of hands-on experience in desktop support, system administration, and server administration (Windows and Linux). - Strong troubleshooting skills for both hardware and software issues. - Familiarity with Windows and macOS operating...
-
Desktop Support Specialist
3 weeks ago
Bengaluru, Karnataka, India Zycus Full timeWe are seeking a skilled Desktop Support Specialist to join our internal IT team. This is a contract role with opportunities for growth and professional development.About ZycusZycus is a pioneer in Cognitive Procurement software, serving large global enterprises for two decades. Our Source to Pay integrated suite has been consistently recognized by Gartner,...
-
Desktop Support
6 months ago
Bengaluru, Karnataka, India LiftOff Software India Pvt Ltd Full time**Experience** - 1 to 2 years **Responsibilities** Address & Track user tickets regarding hardware, software and networking Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions by conducting remote troubleshooting Test alternative pathways until you resolve an issue Direct unresolved issues to the next level of...