System Technician Ii

2 months ago

Bengaluru Karnataka, India BCD Full time

**Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team**

**Systems Technician II**
- Full time, Bangalore, India_

We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don’t just take our word for it: we've been voted the top place to work and recognized by Investors In People, Flexjobs, and Forbes.

The System Technician II is part of the global ICT organization. This role administers, tests, implements, troubleshoots, and maintains Infrastructure architectures to include all related Information Systems and their components. You will provide 2nd level support for Information System related issues, including its relative subcomponents. This position evaluates, tests, and contributes to recommendations on Information Systems and their impact on existing system configurations. You will independently research and resolve moderately to highly complex technical problems.

**As a System Technician II, you will**
- (Re-) image desktops and laptops via Microsoft Intune Admin Center
- Deploy and (re-) install software via Microsoft Intune Admin Center
- Support with onsite installation of IT equipment
- Plan, coordinate, and execute office openings, moves and closures
- Support internal customers with technical questions and support issues
- Create/revise documentation thoroughly for use and training

**About you**
- 3 years of Technical Experience in IT Environment
- Knowledge of IT systems
- Ability to Develop, Interpret, and Follow Written IT Policies and Procedures
- Experienced with Microsoft Business Software Applications and Other Communication tools
- Excellent Communication Skills, Oral, Written and Presentation
- Exceptional Troubleshooting, Problem Solving, and Customer Service Skills
- Microsoft Training / Certifications are a plus

**About us**
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

**Your life at BCD**

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it Hear why people join BCD and more about the great perks of Life at BCD.

**You’ll be offered**
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Work From Anywhere program: you have the potential to work remotely in another country for up to 60 days per year
- An inclusive work environment where diversity is celebrated

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