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Sys Ops Ii

7 months ago

Bengaluru Karnataka, India Applied Systems, Inc. Full time

**Job Description**:
Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a System Ops Technician II to join the Cloud Services Team. In this role, you will be part of the Cloud Operations team responsible for ensuring seamless delivery and security of cloud services for clients by configuring, maintaining, upgrading, and troubleshooting systems.

What You’ll Do
- Perform maintenance and administration of Applied Cloud services including; software updates, installs, problem investigation and resolution, and escalation.
- Liaise with Development, Support, and Implementation to provide the best possible experience to our clients.
- Create and maintain policy and procedural documentation
- Work closely with other Cloud Services groups to resolve issues and assist with configuration changes/testing
- Work in SQL performing activities like database backups, restores, and running scripts
- Performs other duties as assigned by the immediate manager or the management team

Your experience should include some or all of the following:

- 3+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex issues
- Experience with Microsoft Windows Server and desktop operating systems
- Working knowledge of scripting for administrative tasks (VB Script, PowerShell, or Command Line batch files), additional Microsoft products, including SQL Server
- Working knowledge of TCP/IP and network troubleshooting
- Highly organized with excellent time management skills
- Excellent written communication skills
- Associate degree in Information Technology, Information Systems, or related field; or equivalent experience

**Experience - **2-4 Yrs**
- Working with US & UK
- Shifts - (Monthly Rotational)
- Monday -Friday ,7 AM to 4PM
- Tuesday-Saturday ,7AM To 4PM
- Mandatory skills - Windows server, IIS, SSMS/ SQL Server and VMware (Good to have).

What We Value

We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people and are empowered by the results of our work. We fulfil the promise of insurance - safeguarding and protecting what matters most in people’s lives. And there is no more important job than that.

Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation and military status.

Who We Are

For more than 35 years, Applied Systems has created innovative technology for the global insurance industry. Today, we are a rapidly growing software leader that is revolutionizing the way agencies and brokerages succeed.

We are smart and curious people in a tech-first environment that champions bold and powerful thinking. We are transforming a complex industry through digitization, automation, and innovative new partnerships. Together we are driving the industry fearlessly forward.