Client Support Agent

3 months ago


Mohali district Punjab, India Mind map IT Solutions Full time

**Responsibilities**
- Assisting customers with product setup and resolving any technical issues they might experience.
- Informing customers about specialized product functionalities and features.
- Following up with customers to ensure that reported technical difficulties have been resolved.
- Troubleshooting, analyzing, and reporting product errors, failures, or malfunctions to management.
- Keeping a detailed record of client data, including useful comments, as well as positive or negative feedback.
- Analyzing customer feedback and advising management on areas of improvement.
- Maintaining client accounts and updating billing information as needed.

**Requirements**:

- A bachelor's degree in information technology, or a similar field.
- A minimum of two years' experience working as a client support specialist, or a similar role.
- Working knowledge of remote service tools and help desk software, such as ISL Online,, and freshservice.
- Excellent knowledge of customer relationship management best practices.
- Exceptional written and verbal communication skills.
- Solid analytical and problem-solving skills.
- Strong multitasking and organizational skills.
- Ability to work under pressure.

**Job Types**: Full-time, Permanent

Pay: ₹257,466.17 - ₹694,577.30 per year

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person


  • Chat Support Agent

    3 months ago


    Mohali district, Punjab, India Mind map IT Solutions Full time

    We are looking for a proactive and customer-oriented Chat Support Agent to provide timely and accurate assistance to our clients through online chat platforms. **Responsibilities**: - Respond to customer inquiries via chat in a professional and friendly manner. - Provide product information, troubleshoot issues, and resolve customer concerns. - Escalate...

  • Customer Support Agent

    3 months ago


    Mohali, Punjab, India Penta IT Solutions Full time

    **Customer support agent for logistic supply chain process Based at Mohali phase 8B.** We are looking for agents for a logistic supply chain management based contact centre based out of our location in phase 8B mohali. **Requirements.** - Graduate or masters in supply chain management/ shipping management(B.B.A./ M.B.A) or a P.G. diploma holder. - Highly...


  • Mohali, Punjab, India GNR Global Services Full time

    **Hiring Customer Support Agent** **Process**: - International Voice **Location**: - Mohali **Salary - 21000 to 23000** **Age**: - 18 to 32 Years **Qualification**: - Graduate/Post graduate (any one can apply) Rotational shifts Good English skills Cab facility available Interested can apply **Responsibilities**: 1. Customer interaction/ Problem...

  • Customer Support Agent

    2 months ago


    Mohali, Punjab, India Virtual Oplossing Pvt. Ltd. Full time

    **Job Description - Customer/ Sales Support Agent or Executive (Logistics)** **Night shift **5 days working** **Responsibilities**: - Getting follow-ups from customers - Coordinating with freight brokers - Managing documentation - Drafting rate cons etc. - Must be a localized - Must have excellent communication skills Pay: ₹15,000.00 - ₹27,000.00...

  • Customer Support Agent

    2 months ago


    Mohali, Punjab, India GNR Global Services Full time

    **Hiring Customer Support Agent** **Process**: - International Voice/Chat **Location**: - Mohali **Salary - 30000 to 35000** **Age**: - 18 to 32 Years **Qualification**: - 12th/Graduate/Post graduate (any one can apply) Rotational shifts Good English skills Cab facility available Interested can apply **Executive - HR** **Bhawna** **+91 62393...

  • Ticketing Agent

    6 months ago


    Mohali, Punjab, India Career Concepts Full time

    **Position**:_**Ticketing Agent**_ We're looking for detail-oriented reservation agents (Amadeus Operator) to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you...

  • Ticket Agent

    6 months ago


    Mohali, Punjab, India Business WebSoft Full time

    #Job DescriptionWe're looking for detail-oriented reservation agents (Amadeus Operator) to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.To be successful as a Reservation Agent you must be able to work...


  • Mohali, Punjab, India InfluxService Full time

    A real estate sales manager's responsibilities include: - **Minimum 2 years experience Required**: - Managing sales agents: Motivating agents to close sales, providing resources and support, and offering sales training - Hiring and training staff: Conducting interviews and hiring real estate sales staff - Administrative duties: Preparing employee payroll...


  • Mohali, Punjab, India Career Concepts Full time

    **Position**:_**Ticketing Agent**_ We're looking for detail-oriented reservation agents (Amadeus Operator) to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you...


  • Mohali, Punjab, India Career Concepts, Mohali Full time

    We're looking for detail-oriented reservation agents (Amadeus Operator) to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal...

  • Customer Support Agent

    6 months ago


    Mohali, India GNR Global Services Full time

    **Hiring Customer Support Agent** **Location**: - Mohali / Chandigarh **Salary - 21000 to 26000 Monthly** **Eligibility Criteria**: **Qualification** - Graduation Good English Skills Basic knowledge of computer **Benifits**: 5 Days Working only 2 Weekly off Pick & Drop facility available **Interested can apply** **Salary**: ₹21,000.00 - ₹26,000.00...

  • Customer Care Agent

    6 months ago


    Mohali district, Punjab, India TEAMWORK SOLUTIONS Full time

    **Position: Customer Care Agent (International Chat/Travel)** **Location: Mohali** **Responsibilities**: - Provide exceptional customer support via chat for international clients in the travel industry. - Handle inquiries, complaints, and requests promptly and professionally. - Ensure customer satisfaction and retention through effective communication and...

  • Customer Care Agent

    6 months ago


    Mohali district, Punjab, India TEAMWORK SOLUTIONS Full time

    **Position: Customer Care Agent (International Chat/Voice/Blended)** **Location: Mohali** **Responsibilities**: - Provide exceptional customer support via chat or voice for international clients. - Handle inquiries, complaints, and requests promptly and professionally. - Ensure customer satisfaction and retention through effective communication and...

  • Call Centre Agent

    6 months ago


    Mohali, Punjab, India LegitBytes Full time

    We are seeking a dedicated and proactive individual to join our team as a Night Shift Call Support Agent. As a vital member of our customer support team, you will be responsible for providing exceptional assistance to our clients during overnight hours. Your primary objective will be to address customer inquiries, resolve issues, and ensure a positive...


  • Mohali, Punjab, India Advik Freight Full time

    A load booking agent is responsible for coordinating and booking freight shipments, ensuring that cargo is transported in a timely and cost-effective manner. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with multiple stakeholders in the logistics chain. *Booking Shipments *Carrier and...


  • Mohali, Punjab, India Finvasia securities Pvt. Ltd. Full time

    **Job Description: Client Support Executive** We are seeking a highly motivated and customer-focused individual to join our team as a Client Support Executive. As a Client Support Executive, you will be responsible for providing exceptional support and assistance to our valued customers. With at least 2 years of experience in a similar role, you will be...

  • Real Estate Agent

    6 months ago


    Mohali, India Talwar Realtors & Promotors Full time

    **Manage Sales Agents** The most significant responsibility of real estate sales managers is keeping their agents motivated to close sales. They set weekly, monthly, and annual goals for the agents to work towards, and track these goals by meeting with agents on a regular basis. They also conduct team meetings and offer advice and incentives for agents to...


  • Mohali, Punjab, India eClerx Full time

    We are seeking highly skilled and motivated individuals to join our eClerx Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services.Key Responsibilities:Make outbound calls to customers to address reported technical issues and...


  • Mohali, Punjab, India FARESPLANET TRAVEL PVT LTD Full time

    As a Ticketing and Reservation Agent, you will be the primary point of contact for customers seeking to book tickets and make reservations. Your role involves processing ticket sales, managing customer inquiries, and ensuring a smooth booking experience. You will utilize ticketing software to handle transactions, assist with changes and cancellations, and...

  • Customer Service Agent

    3 months ago


    Mohali, Punjab, India Tie Support Services Full time

    Night Shift timings: 6.30PM to 2.30AM **Salary**: 20k to 30k fixed One must have impeccable command over english language. Interested may share their resume on whatsapp 9878897988 Thanks Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Night shift **Experience**: - total work: 1 year (required) **Language**: - English (required) Work...