Customer Care Agent
5 months ago
**Position: Customer Care Agent (International Chat/Travel)**
**Location: Mohali**
**Responsibilities**:
- Provide exceptional customer support via chat for international clients in the travel industry.
- Handle inquiries, complaints, and requests promptly and professionally.
- Ensure customer satisfaction and retention through effective communication and problem-solving skills.
**Requirements**:
- Qualification: Minimum 12th grade or above.
- **Experience: At least 1 year of documented experience in International Chat/Travel background.**:
- Availability: Immediate joiner.
- Working Schedule: 5 days, rotational shifts.
- Salary: 30K CTC.
**Benefits**:
- Competitive salary package.
- 5 days working week.
- Rotational shifts.
**Job Types**: Full-time, Permanent
Pay: Up to ₹30,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- US shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Customer service BPO: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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