Ticketing Agent

5 months ago


Mohali Punjab, India Career Concepts Full time

**Position**:_**Ticketing Agent**_

We're looking for detail-oriented reservation agents (Amadeus Operator) to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.

To be successful as a Reservation Agent you must be able to work with mínimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers

**Qualifications**:
For you to be successful as a Ticketing agent with us, you would need to have the following experience:

- Tourism knowledge including **Hotels **and **Flights**:

- GDS knowledge is a must have - **Amadeus **as a priority.
- Ability to create **booking**, **ticketing**, **reissue**, **Q updates**:

- MS Excel and Word competency
- Multitasking - working with variant channels: mail, slack, Monday, hospitality systems
- Monitoring systems for irregular ticket booking behavior
- Excellent organizational skills and strong team player qualities
- The ability to work variable shifts
- Act as a resource/support for agents with ticketing/fares questions including branch offices as determined.

Shift Timing
- Morning 09AM to 06PM or 10AM to 07PM

Pay: ₹15,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Weekend availability

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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