Ticketing and Sales Agent

5 months ago


Mohali Punjab, India Omahafares Full time

**Job Summary**:
**Key Responsibilities**:

- **Sales and Customer Service**:

- Engage with clients to understand their travel needs and preferences.
- Provide detailed information about travel options, including flights, accommodations, and travel insurance.
- Recommend suitable travel packages and itineraries based on client requirements.
- **Ticket Booking and Reservations**:

- Book flights and travel packages for clients traveling from the US to India.
- Manage and confirm reservations, ensuring accuracy and attention to detail.
- Coordinate with airlines and other travel service providers to secure bookings.
- **Client Relationship Management**:

- Build and maintain strong relationships with clients to encourage repeat business.
- Handle inquiries and resolve any issues or complaints in a professional and timely manner.
- Follow up with clients post-travel to gather feedback and ensure satisfaction.
- **Sales Targets and Performance**:

- Meet and exceed monthly and quarterly sales targets.
- Track and report on sales performance and client interactions.
- Implement strategies to maximize sales and improve customer experience.
- **Market Knowledge and Trends**:

- Stay updated on the latest travel trends, airline policies, and destination information.
- Provide clients with relevant information about travel advisories, visa requirements, and health protocols.
- **Administrative Duties**:

- Maintain accurate records of bookings, transactions, and client communications.
- Prepare and process invoices, payments, and refunds.
- Collaborate with the finance team to ensure smooth financial transactions.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Food provided
- Leave encashment

Schedule:

- Evening shift
- Night shift
- US shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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