Call Centre Agent

5 months ago


Mohali Punjab, India LegitBytes Full time

We are seeking a dedicated and proactive individual to join our team as a Night Shift Call Support Agent. As a vital member of our customer support team, you will be responsible for providing exceptional assistance to our clients during overnight hours. Your primary objective will be to address customer inquiries, resolve issues, and ensure a positive experience for every caller. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering high-quality service, even during non-traditional working hours.

**Responsibilities**:

- Respond promptly to customer inquiries via phone calls during the night shift.
- Resolve customer issues and complaints in a professional and efficient manner.
- Escalate complex problems to appropriate departments for further investigation and resolution.
- Document all customer interactions and maintain detailed records of inquiries and resolutions.
- Follow communication procedures, guidelines, and policies to ensure consistency and quality in customer interactions.
- Collaborate with team members and other departments to improve customer service processes and procedures.

**Requirements**:

- Excellent communication skills, both verbal and written, with a clear and professional phone manner.

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- US shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

Work Location: In person



  • Mohali, Punjab, India Penta IT Solutions Full time

    Work Description: 1. Customer will call the Toll free number to get an appointment with the Available or Nearby Doctor for consulting or treatment for their ailments, Call Center Agent must give a proper response knowing the details from customer and check the availability of Doctor by collecting the Zip Code 2. If the customer ask for an Ambulance to Book...

  • Call Centre Agent

    2 months ago


    Mohali, Punjab, India Penta IT Solutions Full time

    Join Our Dedicated Healthcare Call Center Inbound Process Team: Night Shift Opportunities Available About the Role: As a member of our healthcare call center team, you will play a crucial role in ensuring patients receive timely and efficient medical assistance. You will be the first point of contact for patients seeking appointments with doctors or...

  • Call Centre Executive

    5 months ago


    Mohali, Punjab, India Atulaya Healthcare Pvt Ltd Full time

    **We are Looking call Centre Executive** **Location-Mohali/Panchkula** **Experience: 1-2 Years** **Salary: Company norms** **Industry: Hospital/Healthcare** **Job Responsibilities and Duties**: - **Answer incoming calls from customers**: - **Assist customers with requests for information, complaints, making appointments for all modalities based on...


  • Mohali, Punjab, India Cresta Kans Full time

    Urgent Hiring Profile - International call centre Profile Salary - 20-30k in hand+ Allowances+ Incentives Cabs will be there for both the side Graduate/ UG both can apply Contact - Amandeep 7986613069 **Job Types**: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident...

  • Customer Support Agent

    2 months ago


    Mohali, Punjab, India Penta IT Solutions Full time

    **Customer support agent for logistic supply chain process Based at Mohali phase 8B.** We are looking for agents for a logistic supply chain management based contact centre based out of our location in phase 8B mohali. **Requirements.** - Graduate or masters in supply chain management/ shipping management(B.B.A./ M.B.A) or a P.G. diploma holder. - Highly...


  • Mohali, Punjab, India Connecting the Dots Full time

    We are hiring Customer Care Executives (International & Domestic Processes) in Mohali. Education: - 12th to Any Graduate Age: - 18 to 35 Years **Salary**: - 23k to 30k CTC Night and Day shift 5 or 6 days working Cab Facility Job Responsibilities To Handle International Clients (Voice & Chat) To resolve customer inquiries. To Maintain the...


  • Mohali, Punjab, India Connecting the Dots Full time

    We are hiring Customer Care Executives (International & Domestic Processes) in Mohali. Education: - 12th to Any Graduate Age: - 18 to 35 Years **Salary**: - 23k to 27k CTC Night and Day shift 5 or 6 days working Cab Facility Job Responsibilities To Handle International Clients (Voice & Chat) To resolve customer inquiries. To Maintain the...

  • Call Centre Agent

    5 months ago


    Mohali, India Maa Ganga Travels Full time

    We are hiring for Outbound processes BPO. Fixed Day Shift. Qualification : 12th pass Sunday off + Leave policies. **Benefits**: - Health insurance Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Language**: - English (preferred) - Hindi (preferred) Ability to Commute: - Mohali, Punjab (required) Ability to...

  • Call Centre Agent

    5 months ago


    Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Window Mart Full time

    We are Windows Mart We Hire for International Call Centers Only Ex: - **Tele-Performance** **and Many more** **We have Fixed Shifts / Rotational** **We have Fixed Off / Rotational** **Only 5 Days Working** **Job Types**: Full-time, Fresher Pay: ₹18,000.00 - ₹30,000.00 per month **Benefits**: - Food provided Schedule: - Fixed shift - Monday to...


  • Mohali, Punjab, India Cresta Kans Full time

    Urgent requirement for Call Center Jobs International process (Voice & Chat) Location: Chandigarh, Panchkula & Mohali Salary package: 18k to 30k in-hand (Depends on Interview) **Requirements**: Graduate/UG can apply. Freshers are welcome. Excellent communication skills, including verbal with proper grammar. Ability to work with others in a close...


  • Mohali, India Spurlink Teleservices P Ltd Full time

    We are seeking enthusiastic individuals to join our dynamic Call Centre team as Sales Representatives for our UK Energy Selling Campaign. As a Call Centre Sales Representative, you will play a crucial role in promoting and selling energy solutions to potential customers across the United Kingdom. If you have excellent interpersonal skills, thrive in a...

  • Telly Calling

    7 days ago


    Ludhiana, Punjab, India ASRY SERVICE Full time

    In the role of a Debt Recovery Agent, calling plays a crucial part in managing overdue accounts and fostering repayment. The agent makes outbound calls to inform customers about outstanding balances and gently reminds them of their due payments, explaining the potential consequences of non-payment. During these calls, the agent engages in respectful...


  • Mohali, Punjab, India unitinfotech Full time

    We are hiring experienced call centre representative and executive for day shift. you must have proven experience in inbound or out bound. Pay: ₹10,046.17 - ₹15,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91 9996988538

  • Call Centre Advisor

    5 months ago


    Mohali, India Calling USA Process Full time

    **Call Centre Advisor (only females)** **Salary**:₹18,000 to ₹22,000 + ₹200 to ₹900/day Incentives + Excellent Benefits + conveyance allowance + Cab Service provided** **Location**: Sector 74, Mohali (Cab service for Kharar and Landran areas) **Timings**:7 PM to 5AM (1:10 hr minutes break) **The Client**: Our client is a renowned international...

  • Call Center Executive

    5 months ago


    Mohali, Punjab, India Zukti eServ Full time

    Zukti eServ provides solutions in IT, Digital Marketing, IT Enabled Services, Management Consulting and HR Consultancy Services. We at **Zukti eServ** are currently in search of a dedicated and talented professional to join call centre team of our prestigious Client. As a **Call Center Executive**, you will play a crucial role in providing exceptional...

  • Call Center

    5 months ago


    Mohali, India AstraBytes Private Limited Full time

    I am looking to open a call center that will provide both inbound and outbound services. My intention is to have a team of 10-20 agents in place to help with this endeavor. We aim to provide top-notch customer support and sales initiatives with a focus on quality. With our combined expertise, together we can help create an efficient and organized call center...


  • Mohali, Punjab, India Virtual Vault Solutions Full time

    Seeking a skilled Flight Ticket Booking Agent to facilitate seamless travel from the USA to India or X-USA. Responsibilities include assisting customers with flight inquiries, booking reservations, managing itineraries, and ensuring exceptional service throughout the process. **Responsibilities**: - Provide top-tier customer service, addressing inquiries...

  • Travel Sales Agent

    1 month ago


    Mohali, Punjab, India Asituj Global Services Pvt Ltd Full time

    **Job Title**: US Domestic Travel Sales Agents **Company**: Asituj Asituj is seeking highly skilled and dedicated US Domestic and International Travel Sales Agents to join our esteemed team. Our company prides itself on providing exceptional customer service and fulfillment services for global brands. We are looking for individuals who are not only...

  • Travel Sales Agent

    2 months ago


    Mohali, Punjab, India Asituj Global Services Pvt Ltd Full time

    **Job Title**: US Domestic Travel Sales Agents **Company**: Asituj Asituj is seeking highly skilled and dedicated US Domestic and International Travel Sales Agents to join our esteemed team. Our company prides itself on providing exceptional customer service and fulfillment services for global brands. We are looking for individuals who are not only...

  • Call Centre Executive

    5 months ago


    Mohali, India Super Logistics Infotech Full time

    We will explain about the process during interview round. This is a Domestic Process. Employee friendly environment. **Salary Offered: 12K to 18K** **Salary**: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - tele sales: 1 year (preferred) - Call center: 1 year...