Front Office Executive

3 weeks ago


Mumbai Maharashtra, India CBRE Full time

Posted- 29-Feb-2024- Service line- Advisory Segment- Role type- Full-time- Areas of Interest- Facilities Management- Location(s)- Mumbai - Maharashtra - India**JOB SUMMARY**
- The purpose of this position is to provide assistance to the facility management team to ensure the successful competition of client facility needs.**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

**Requirements**:

- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- **Graduate or Diploma
**QUALIFICATIONS**
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.- The requirements listed below are representative of the knowledge, skill, and/or ability required.- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**EDUCATION and EXPERIENCE**
- High school diploma or general education degree (GED) required. Minimum of two years of related experience and/or training.**CERTIFICATES and/or LICENSES**
- None**COMMUNICATION SKILLS**
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.- Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.**FINANCIAL KNOWLEDGE**
- Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.**REASONING ABILITY**
- Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.**OTHER SKILLS and/or ABILITIES**
- Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs and ladders and ability to lift and carry heavy loads of 50 lbs. or more.**SCOPE OF RESPONSIBILITY**
- Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.



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