Front Office Executive
2 weeks ago
WE ARE HIRING
Job designation:
- Front Office Executive : Resort
Job location:
- Igatpuri
**Salary**:
- 10,000-18,000 per month
**Experience**:
- Total experience:
1 years of experience in a front office or guest service role within the hospitality industry.
- Minimum experience:
- 6 month of experience in front office
Education:
- High school diploma and hospitality management or related field preferred.
Skillset:
- Good communication skills
- Proficiency with MS Office
- Proficiency in computer systems and reservation software.
**IMMEDIATE JOINERS REQUIRED**
**FULL TIME**
**Profile Introduction**:
Join our team as a Front Office Executive at our esteemed resort. As the first point of contact for our guests, you will play a crucial role in ensuring exceptional guest experiences from the moment they arrive. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for hospitality, this opportunity is perfect for you.
**Responsibilities**:
- Greet guests upon arrival and provide them with information about resort facilities and services.
- Check guests in and out efficiently, ensuring all necessary documentation is completed accurately.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Manage reservations, including room assignments and special requests.
- Coordinate with housekeeping and maintenance teams to ensure rooms are clean and ready for guests.
- Process payments, handle cash transactions, and maintain accurate records.
- Maintain a tidy and organized front desk area.
**Requirements**:
- Proven experience in a similar role within the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with the ability to handle difficult situations diplomatically.
- Proficiency in computer systems and reservation software.
- Attention to detail and ability to multitask effectively in a fast-paced environment.
- Flexibility to work shifts, including evenings, weekends, and holidays.
**Salary**: ₹10,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Rotational shift
Work Location: In person
**Speak with the employer**
+91 8600149039
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