Customer Support Associate
1 week ago
**Mandatory Conditions to apply-**- Minimum 06 month of telecalling or Chat or blended experience is mandatory. Experience in customer service will be added advantage
Excellent English Communication Mandatory
**Job Description**:
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Solving quires of financial Products/Insurance Policy to the leads given by the company.*
**Job Types**: Full-time, Permanent
**Salary**: ₹250,000.00 - ₹350,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Faridabad, Haryana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total: 1 year (required)
**Language**:
- English expert (required)
Work Location: On the road
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