Order Processing Executive
3 months ago
Job Title: Order Processing Executive
Location: Sector 72, Gurgaon, Haryana
Job Summary:
Key Responsibilities:
- Receive, review, and process customer orders through our order management system.
- Ensure all orders are accurately entered, tracked, and fulfilled in a timely manner.
- Communicate with customers regarding order status, delivery timelines, and any potential issues.
- Provide exceptional service by addressing customer inquiries and resolving concerns.
- Maintain accurate records of all transactions, order details, and customer interactions.
- Generate reports on order processing metrics and trends as needed.
- Work closely with sales, inventory, and shipping teams to coordinate order fulfillment.
- Assist in managing inventory levels to ensure product availability for orders.
- Review orders for completeness and accuracy before processing.
- Monitor order fulfillment and shipping processes to ensure compliance with company standards.
Qualifications:
- Bachelor’s degree
- Previous experience in order processing, customer service, or logistics is a plus.
- Familiarity with order management systems and software.
Pay: ₹15,000.00 - ₹21,000.00 per month
Schedule:
- Day shift
Work Location: In person
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