Officer - Order Process

6 months ago


Haryana, India Om Sai Global HR Services Full time

**Job Overview**

We are seeking a detail-oriented and highly organized Executive - Order Process to join at our client place based at Gurgaon (Haryana). As an Executive - Order Process, you will be responsible for managing all aspects of the order processing cycle, from order entry to fulfillment. This is a full-time position based in Gurgaon, with a competitive salary range.

**Roles and Responsibilities**
- Receive and process customer orders accurately and in a timely manner
- Verify customer information, including shipping address and payment details
- Coordinate with various departments to ensure smooth order processing and delivery
- Monitor and track order status to ensure on-time delivery
- Address customer inquiries and resolve any issues or concerns regarding orders
- Maintain accurate records of all orders and related documentation
- Collaborate with the sales team to identify opportunities for cross-selling or upselling
- Ensure compliance with company policies and procedures

**Qualifications and Skills**
- Bachelor's degree in Business Administration or a related field
- Proven experience in order processing or a similar role
- Strong attention to detail and excellent organizational skills
- Proficient computer skills, including MS Office and order management systems
- Excellent communication and customer service skills
- Ability to multitask and prioritize workload
- Knowledge of supply chain management and logistics

**Salary**: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person



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