Associate, Customer Success

5 months ago


Bengaluru, India Capillary Technologies Full time

As Associate, Customer Success - You would be responsible for:

- Working effectively both independently and as a member of a cross-functional team.
- Supporting the analytics needs of the business by analyzing data from multiple
- sources including Capillary CRM data & the external data from the clients
- Collate the data into coherent and logical structures to produce periodic as well as one-off analyses to aid the decision-makers.
- Effective and persuasive presentations (verbal and written) on the certain
- objective provided by the Client Consulting with the client & solving his business
- problems
- Design CRM programs & building customer-centric strategy
- Coordinate with different teams and fulfil the end requirements of client Build
- new analytical products & contribute to product development.

**Job Requirement**

**Required Skills**:

- Aptitude for problem-solving and quantitative skills, Comfortable in dealing with numbers and calculation Knowledge of MS Office (Word, Excel & Powerpoint) Knowledge of at least one database mining language (SAS/R/SQL/SPSS/Python etc) and experience of working with databases
- 3-6 years of experience in working on Data Analytics projects Ability to pull insights from Data Personal Attributes Excellent Logical ability, Good written and interpersonal skills Able to prioritize and execute tasks in a high-pressure environment, working in a team
- oriented, collaborative environment
- Self-motivated, Inquisitive and curious, Goal-oriented, detail-oriented, ambitious, and strong ability to follow through on commitments

**We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex,national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All of our employeeʼs points of view are key to our success, and inclusion is everyone's responsibility



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