Customer Support Executive
5 months ago
Understanding the products and services provided by the company.
- Developing training lessons with service delivery systems.
- Resolving customer complaints and queries.
- Providing detailed information to customers.
- Maintaining records of each phone call for future reference.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
- Taking feedback from the customers.
- Negotiating the terms and conditions with the customer.
- Contributing the work to the company’s knowledge base.
- Maintaining a healthy relationship with the clients.
- Adhering to the company’s rules and regulations.
**Salary**: Up to ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- BPO: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7982875629
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