Customer Relationship Executive(Fluent English)

6 months ago


Raipur Chhattisgarh, India G.F RECRUITMENT(CONSULTANCY) Full time

Position
- **Customer Relationship Executive(Fluent English)**

Experiences
- **1 Yrs+**

Location
- **Raipur**

Salary-**15,000 to 18,000**

Call - **9111092638**

Cold calling,Tally,Customer Relation Executive, Interpersonal skills,Networking,Analytical,Market research, Customer service,Freight,Logistics

Job description

What you’ll do

Daily tally calling to all existing & new customers to generate new inquiries.

Conducting market research on rival products.

Actively seeking out new sales opportunities through cold calling, networking

Setting up meetings with potential clients and listening to their wishes and concerns

Working with the sales team to develop targeted sales strategies.

Answering client queries about product specifications and uses.

Tracking sales data to ensure the company meets sales quotas.

Creating and presenting sales performance reports.

Follow up with credit customer for outstanding payment.

Develop and maintain strategic long-term trusting relationships with high volume clients

Suggest solutions that answer clients needs and wants.

Establish and set up kpis /reports for sharing with internal & external clients.

Resolving issues of the clients in regards to the accounts

Acting as a point of contact between the clients and the internal team

Taking feedback from the clients and working on them

Key result areas

The day-to-day tasks associated with the role are to manage customer inquiries by providing information about services, building sustainable relationships with existing and potential customers, and solving customer issues.

The executive will also ensure timely delivery of cargo, documentation, and assist in organizing transport and logistics.

Experience in customer service or sales, preferably in the logistics industry

A bachelor s degree in business, Logistics or a relevant field

Excellent communication and interpersonal skills

Attention to detail and persuasive negotiation skills.

Familiarity with logistics software, Microsoft Office Suite

Strong analytical and problem-solving skills

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- CRE: 1 year (required)
- FLUENT ENGLISH: 1 year (required)
- CLIENT HANDLING: 1 year (required)
- GOOD COMMUNICATION: 1 year (required)



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