Customer Support Executive

1 month ago


Jammu, India Hexamed Healthcare Services LLP Full time

Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Taking calls with customers for appointments, inquiries, complaints, and feedback.
- Monitoring the work of self and of the team.
- Essential travel based on the travel plan submitted to management.
- Understanding about company’s business ethics and work processes for better communication with clients.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Nursing: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

License/Certification:

- Nursing License (preferred)

Work Location: In person



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