Customer Support Executive
3 months ago
Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Taking calls with customers for appointments, inquiries, complaints, and feedback.
- Monitoring the work of self and of the team.
- Essential travel based on the travel plan submitted to management.
- Understanding about company’s business ethics and work processes for better communication with clients.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Nursing: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
License/Certification:
- Nursing License (preferred)
Work Location: In person
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