Customer Support

**Qualification: HSC (with min. 6 months Exp.)** **Graduate (Fresher’s can also apply)** **ROLES & RESPONSIBILITY**: **Customer Focus** - Take ownership of each customer while empathizing and prioritizing customer needs. - Resolve conflicts and manage customer expectations. - Determine customer needs and provide appropriate solutions through relationship...

**Qualification: HSC (with min. 6 months Exp.)** **Graduate (Fresher’s can also apply)** **ROLES & RESPONSIBILITY**: **Customer Focus** - Take ownership of each customer while empathizing and prioritizing customer needs. - Resolve conflicts and manage customer expectations. - Determine customer needs and provide appropriate solutions through relationship...

**Designation**: Customer Support Executive **Principal Duties & Responsibilities**: - The customer support representatives will answer daily customer correspondence through voice methods. - These call center representatives provide query assistance and product information in an efficient and professional manner. - Working in a blended process of both...

**Key Responsibilities**: - Travel Consultation: Listen to customers' travel preferences and requirements attentively, offering expert advice and tailoring travel packages to meet their needs. - Customer Relationship Management: Build and maintain strong, long-lasting customer relationships by providing exceptional service and post-sale support. -...

Job Title: Executive - Customer Support Summary: Roles and Responsibilities: - Respond to customer inquiries and provide timely and accurate resolutions to their issues or concerns. - Handle customer complaints and ensure they are resolved in a professional and satisfactory manner. - Collaborate with cross-functional teams to address customer needs and...

Job Title: Executive - Customer Support Summary: Roles and Responsibilities: 1. Respond to customer inquiries and provide accurate information about our products and services. 2. Handle customer complaints and resolve issues promptly and efficiently. 3. Maintain a high level of professionalism and empathy while interacting with customers. 4. Collaborate...

Overview The CustomerSupport role is crucial to our organization as it serves as adirect point of contact for our customers. This position plays apivotal role in ensuring customer satisfaction providing assistanceand resolving issues in a timely and professionalmanner.KeyResponsibilities Responding tocustomer inquiries via phone email orchat Assisting...

Responsibilities :Provide exceptional customer service by addressing technical issues and inquiries through various channels (phone, email, chat, etc.)Troubleshoot and resolve customer problems by identifying and understanding the root cause of technical issuesGuide customers through step-by-step solutions, ensuring their understanding and...

We are looking to hire for the position of Customer Support Representative for our company. **Roles and responsibilities**: - Enhance Customer Experience Via Delight Channels - Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features, inform customers about new features and...

As a Customer Support Agent, you will be responsible for understanding, handling, and coordinating the entire customer support journey for our clients, and delivering an exceptional support experience. **You must have impeccable reading, writing, and communication (English) skills & hands-on Excel skills** **It will be important to have an understanding of...

**Job Overview** Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their...

Responsibilities : Provide exceptional customer service by addressing technical issues and inquiries through various channels (phone, email, chat, etc.) Troubleshoot and resolve customer problems by identifying and understanding the root cause of technical issues Guide customers through step-by-step solutions, ensuring their understanding and satisfaction...

HIRING FOR" **CUSTOMER SERVICE** PROFILE" freshers can apply - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different...

The Representative Customer Service / Technical Support position interfaces with customers via inbound calls, through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. salary hike as per last drawn **Salary**:...

**Job Overview** Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their...

**Customer Support Representative (Healthcare)** **Responsibilities**: 1. Address customer inquiries and concerns regarding healthcare products or services. 2. Provide solutions and guidance to customers in a professional and timely manner. 3. Handle customer complaints and escalate issues when necessary to ensure customer satisfaction. 4. Assist...

Overview: The role of aCustomer Support Associate is crucial as they are the frontlinerepresentatives of the company often being the first point ofcontact for customers. They play a key role in maintaining customersatisfaction by providing exceptional support andassistance. KeyResponsibilities:Respond to customerinquiries via phone email and chat in a timely...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

**Job Description and KPI’s: Customer Support Executive (Calling)** **Salary - 18,000 - 25,000/Month** **Call - 7030401522** Role Objective: The Customer Support Executive will be handling all types of calls/ chats with good quality and excellent phone etiquette with good problem solving skills. Job Location: Chakala, Andheri...

**We are looking for Customer Support Executive (freshers are also welcome),** **Location - Mumbai (Lower Parel / Currey Road).** **Responsibilities**: - Responsible for developing new Customer Support Executives. - Taking mock trainings and QA of the team. - Provide individual and team coaching and conduct Training need analysis. - Provide soft skills...