Qrg - Quote Representative I

3 weeks ago

Bengaluru, India Mouser Electronics Full time

**JOB DESCRIPTION**

**Title**:
**QRG - Quote Representative I**

**Location: India**

This role would be supporting TTI(Mouser's Parent Company).The QRG Quote Representative will develop, maintain and execute cross functional duties to support the timely completion of quotes. The QRG Quote Representative is accountable for providing excellent service in support of branch and corporate quotation activities to customers.

**ACCOUNTABILITIES & ESSENTIAL FUNCTIONS**:

- Demonstrates the highest quality of customer service and effectively interacts with all internal and external business contacts.
- Maintain the TTI Quoting Database by identifying and correcting unresolved part numbers for future quotes.
- Possess strong analytical skills in order to analyze the impact of decisions before execution; must be detailed oriented and thorough in work habits with an ability to multi-task.
- Attends and contributes to company meetings.
- Supports and participates in the company’s total quality process.
- Self-motivated and results oriented.
- Trustworthy and maintain confidentiality.
- Regular attendance at work is an essential part of the job.
- Strong analytical and part number identification skills. Proficient use of computers, networks, software programs, and other resources. Learns and determines effective tips, tools shortcuts, etc., and shares this information with TTI’s Quote teams.
- Effective quoting skills with mínimal errors. Highly efficient time management and organizational skills; ensures prompt quote processing. Return and follow up with quotes, suppliers and customer service within TTI’s required response time.
- Proficient with advanced excel (VLOOKUP’s).
- Attends and contributes to company meetings. Represents the company in a professional manner. Trustworthy and maintains confidentiality. Regular attendance at work is an essential function of the job.
- Self-motivated and results oriented. Works effectively with other members of the team. Maintains a high level of commitment to achieve goals. Takes initiative to expand knowledge for position utilizing all available sources.

**SKILLS & CERTIFICATIONS**:

- Possess strong attention to detail skills.
- Strong teamwork orientation.
- Strong verbal and written communication skills.
- Exhibits a strong customer service orientation with a strong sense of urgency to responding to internal and external customer needs.
- Must be able to work under broadly defined policies and achieve stated goals.
- Demonstrates the ability and desire to provide excellent customer service
- PC experience in a Microsoft Windows environment, proficient with internet, Microsoft Word, Excel, Outlook and other software.
- Demonstrating knowledge of electronic component terminology will be an added advantage.
- Be an extremely inquisitive and a quick learner.
- Skills evaluation: Math 90%, Spelling 80%, Advanced Excel 80%.

**REQUIREMENTS**:

- Requires any Bachelor’s degree.
- Fresher or a min of 1 year experience with Quote skills.
- Completed professional training in a relevant business field, or equivalent combination of education and experience

Category: Sales/Customer Service

Mouser is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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