Customer Service Representative
3 months ago
**CSR- Customer Service Representative**
**Job description / KRAs**:
- Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
- Responsible for collecting field level data as required
- Responsible for identifying customer needs and closing sales calls to achieve territory targets
- Ability to drive market creation initiatives under the guidance of company account manager
- Responsible for maintaining effective distribution management
**Education**:
Minimum qualification: Graduation (science, pharmacy background preferred)
**Required experience**:
2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred
**Mandatory skills**:
- Self motivated
- Good Communication Skills
- Core Selling Skills
- Good Customer Relationship Management Skills
**Desired skills**:
- Basic internet skills
- Ready to work in Operating Theatre environment
- Exposure to healthcare business
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Weekend availability
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- medical devices and surgical sales: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: On the road
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