Process Associate

2 months ago

Hanamkonda, India Genpact Full time

**_With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people._**
**_ _**
**_Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
- **

**_ _**
- We’re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment._
- Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment_
- Responsibilities_
- _Provide resolution to maintain standards of quality_
- _Review content and provide resolution based on prescribed guidelines_
- _Recognize trends and patterns and raise issues timely_
- _Provide insights to help improve the support to the users_
- _Maintain a thorough understanding of process and policies_
- _Provide excellent customer service to our customers_
- Qualifications we seek in you_
- Minimum qualifications_
- _Any Graduate (PG an added advantage)_
- _Freshers are eligible_
- _Fluent in English Language_

**_ _**
- Preferred qualifications_
- _Effective probing skills and analyzing / understanding skills_
- _Problem solving skills with customer centric approach_
- _Must be able to work on a flexible schedule (including weekend shift work)_

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Hanamkonda_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jun 14, 2023, 2:25:37 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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