Process Associate

4 weeks ago

Hanamkonda, India Genpact Full time

**_With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people._**

**_ _**

**_ Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower._**

**_
- **

**_ _**

**_Welcome to the relentless pursuit of better._**

**_
- **

**_Process Associate
- Customer Service_**
**_
- **

**_Role & Responsibilities:_**

**_ _**
- **_Respond to the customer queries & issues in timely manner_**

**_ _**
- **_Provide solution to the customer basis the available help articles and within the policies_**

**_ _**
- **_Replicate customers issue and report necessary bugs/suggestions/ideas_**

**_ _**
- **_Provide excellent services to the customers_**

**_ _**
- **_Work closely with internal departments to provide the required information/support to the customer_**

**_ _**

**_ _**
- **_Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment_**

**_ _**
- **_Maintain a deep understanding of client process and policies_**

**_ _**
- **_Upskill to enhance the knowledge time to time and offer support_**

**_ _**
- **_Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business_**

**_ _**

**_ Qualifications we seek in you_**

**_ _**
- **_Minimum qualifications_**

**_ _**

**_ o_**
**_Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma)_**

**_ _**

**_ o_**
**_Freshers are eligible_**

**_ _**

**_ o_**
**_Preferred pre-requisites:_**

**_ _**

**_ -_**
**_Effective probing skills and analyzing / understanding skills_**

**_ _**

**_ -_**
**_Analytical skills with customer centric approach_**

**_ _**

**_ -_**
**_Excellent proficiency with written English and with neutral English accent_**

**_ _**

**_ -_**
**_You should be able to work on a flexible schedule (including weekend shift)_**

**_ _**

**_ _**

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Hanamkonda_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Nov 16, 2023, 1:30:37 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Domain_
- Job Category_Full Time_

  • Process Associate

    5 days ago

    Hanamkonda, Telangana, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    6 days ago

    Hanamkonda, Telangana, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    5 days ago

    Hanamkonda, Telangana, India Genpact Full time

    Welcome to an exciting opportunity at a cutting-edge company with a dynamic team of over 115,000 talented individuals. We believe in going above and beyond with the world's top brands, all while enjoying the journey. Our passion lies in digital innovation, translating ideas into reality, and reshaping the business landscape for a greater purpose.Are you...

  • Process Associate

    1 month ago

    hanamkonda, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Process Associate

    2 months ago

    Hanamkonda, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    3 weeks ago

    Hanamkonda, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    1 month ago

    hanamkonda, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    1 month ago

    hanamkonda, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    7 hours ago

    hanamkonda, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    2 months ago

    Hanamkonda, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate

    1 week ago

    hanamkonda, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate

    3 weeks ago

    Hanamkonda, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate

    4 weeks ago

    Hanamkonda, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Process Associate

    3 weeks ago

    Hanamkonda, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Process Associate

    3 weeks ago

    Hanamkonda, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Process Associate

    1 week ago

    hanamkonda, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Process Associate

    4 weeks ago

    Hanamkonda, India Genpact Full time

    **_With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Process Associate

    4 days ago

    Hanamkonda, India Genpact Full time

    **Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate

    4 weeks ago

    Hanamkonda, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Process Associate

    4 weeks ago

    Hanamkonda, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...