Call Center Executive
5 months ago
**JOB PROFILE**:
- Interact with prospective customers through modes likes Voice, Chat, Video Call.
- Handle the queries of the customers.
- Customer support and maintaining cordial relation with prompt after sales service
- Coordinate with internal stakeholders to bring customer queries/complaints to resolution.
- Maintain records and provide relevant reports as necessary.
- Complaint Management: The complete process from receiving to resolving.
- Confirm and achieve customer satisfaction.
**EXPERIENCE & SKILL**
**>> **Similar experience of 1-3 years in Customer Care & Customer Handling.
- Good in verbal & written communication [English, Hindi, Gujarati].
- Ready to travel within city & other cities for branding activities.
- Influencing personality.
- Good convincing ability.
**Salary**: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 9484539608
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