Call Center Executive
5 months ago
Answer a high volume of calls and maintain a rapid response rate according to agreed standards.
- Keep follow up for not approved reports.
- To explain Laboratory policy to patients & clients
- To keep patients and clients updated for any break down, repeat sample requirement etc. which causes delay in report
- Establish and maintain effective working relationships with co-workers, supervisors and the general public. Perform reception duties in and efficient, professional and courteous manner
- To ensure a smooth patient report information system
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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